Junior Support Analyst

Sorry, this job was removed at 09:00 a.m. (UTC) on Thursday, Oct 29, 2026
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Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, ZAF
In-Office
Entry level
Gaming • Software
The Role
Evaluate website and application usability, responsiveness, accessibility, functionality, and cross-browser/device compatibility. Monitor performance metrics, review UI and content for consistency, and identify feature enhancement opportunities using user feedback and usability analysis. Collaborate effectively, communicate clearly, work independently, and maintain strong attention to detail.
Summary Generated by Built In
  • Attention to detail. 
  • Effective communication skills. 
  • Ability to work independently and collaboratively.
Responsibilities
  • Evaluate design, layout, and functionality for user-friendliness, responsiveness, and accessibility. 
  • Conduct functionality and cross-browser/device testing to ensure features work seamlessly across platforms. 
  • Monitor performance metrics like load times and server response, recommending optimizations. 
  • Review UI and content for consistency and brand alignment.
  • Identify opportunities for feature enhancements based on user feedback and usability analysis to improve engagement and efficiency.
Qualifications
  • Matric certificate. 
  • Basic computer proficiency.

Skills Required

  • Attention to detail
  • Effective communication skills
  • Ability to work independently and collaboratively
  • Matric certificate
  • Basic computer proficiency

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The Company
940 Employees
Year Founded: 2010

What We Do

BET Software is one of the most diverse betting software providers in Sub-Saharan Africa. It develops reliable online and retail betting solutions and other software systems. Its SyX platform provides a sportsbook integrated with casino betting, virtual games, and live lotteries, and is designed to handle large transaction volumes on low-end hardware and in areas with limited internet connectivity. The company is expanding its international footprint.

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