Junior Social Media Community Specialist

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
1K-2K Annually
Entry level
eCommerce • Fashion • Software
The Role
Act as BURGA's English-speaking voice across social channels. Respond to comments, messages, mentions and reviews; manage feedback and escalate crises; track engagement and share insights; adapt trends and viral formats for community engagement.
Summary Generated by Built In

ABOUT BURGA

From a 7m² flat with just one printer in 2015 to a global powerhouse with 4+ million customers, 12+ million products sold, and revenue of over $147 million in 2025 - BURGA is not your average brand. Our products have been spotted with some of the world’s biggest celebrities, like Taylor Swift, Cara Delevingne, Lucy Hale, Alexis Ren, and many more.

We're on a mission to turn ordinary into extraordinary by transforming everyday items into style statement accessories. To keep up with our growth, we’re building a 10-million-euro manufacturing facility in Kaunas, set to produce 40,000 items daily. 

With unicorn ambitions and 500+ passionate humans on a mission to conquer the world, you’re joining a team that’s rewriting the rules.

Curious about our day-to-day life? Take a peek at Instagram @burgainsider

ABOUT THE POSITION

Junior Social Media Community Specialist at BURGA is more than just a title - it’s a front-row seat to the evolution of a brand that’s taking the world by storm. You'll be at the heart of an extremely versatile and fast-paced environment, where new collections, campaigns, and product launches will keep you sharp and excited.

Your role: you’ll be the voice of BURGA across our English-speaking social media channels, building genuine connections with our global community and turning everyday interactions into meaningful brand experiences.

WHAT YOU’LL DO

- Represent BURGA’s brand voice across English-speaking social media channels and online communities.
- Build and nurture an engaged community by responding to comments, messages, mentions, and reviews.
- Monitor, manage, and respond to both positive and negative feedback in a professional, on-brand way.
- Escalate sensitive, high-risk, or crisis-related issues and contribute to crisis management workflows.
- Stay on top of social media trends, viral formats, memes, trending sounds, and adapt them creatively for community management.
- Track and analyze community engagement, sharing insights and improvements.

WHAT WE’RE LOOKING FOR

- Fluency in English with excellent verbal and written communication skills (C1–C2).
- Strong understanding of social platforms, especially TikTok and Instagram.
- Interest in pop culture, digital marketing, and social media trends.
- Confidence in engaging with online communities and handling feedback constructively.
- Creative, proactive, and comfortable working in a fast-paced environment.
- Strong communication and organizational skills.

SALARY: 1300 - 1600 EUR/Month GROSS. 

EXTRA SWEETENERS

Epic Team-Buildings: Enjoy team-building activities, including our all-talked-about Christmas parties.
Annual Workation: Pack your laptop and join us for an epic workation that blends work and play, recharging your batteries and sparking creativity.
Invest in Your Growth: Every team member receives an annual 650 EUR learning & development budget to spend on courses, conferences, books, certifications, coaching, or team training. Your growth is our priority. 
Birthday Treat: Enjoy a free day off on your birthday.
Exclusive Vouchers and Free BURGA Goodies: Enjoy exclusive discounts and free BURGA products - perks of being part of our team.
Health Insurance: Take care of your health and well-being by using the perk of our private health insurance (after 6 months)
Extra Days off: The longer you’re with us, the more time you get to unwind - earn an extra day of vacation for every year with us.
Pleasant Workplace Environment: Work in a joyful space with occasional Friday team brunches, pet-friendly offices, and regular visits to our Kaunas and Vilnius locations.
Flexible Working Arrangements: Embrace a hybrid work model or take advantage of personal workations. 

You’re just one click away from starting your dream career at BURGA.

Skills Required

  • Fluency in English (C1-C2) with excellent verbal and written communication skills
  • Strong understanding of social platforms, especially TikTok and Instagram
  • Interest in pop culture, digital marketing, and social media trends
  • Confidence engaging with online communities and handling feedback constructively
  • Ability to respond professionally to positive and negative feedback and escalate sensitive issues
  • Creative, proactive, and comfortable working in a fast-paced environment
  • Strong communication and organizational skills
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The Company
HQ: Southampton
174 Employees
Year Founded: 2016

What We Do

Burga is a rapidly growing DTC e-commerce brand seeking to conquer the fashion accessories industry by creating the most gorgeous designs you have ever seen. Founded 6 years ago, we grew from a couple to now 100+ person family in Lithuania. Now we are looking to broaden our team with remote specialists around the globe. Hello, is it you we are looking for?

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