The Role
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview:
We are seeking a Site Reliability Engineer I (SRE) to join a focused team responsible for maintaining and scaling high-throughput cybersecurity systems that process and store large volumes of data across both physical and cloud infrastructure. You’ll work closely with operations and development teams to ensure the systems you support are stable, secure, and observable. As part of a small SRE group, you'll work both independently and collaboratively to improve system reliability, automation, and performance. This hands-on role is ideal for candidates eager to grow, take initiative, and solve real-world problems. Your contributions will directly support the reliability and security of services relied on by enterprise customers.
Key Responsibilities
- Assist in maintaining and supporting physical and cloud infrastructure (AWS, on-prem systems)
- Participate in the team’s on-call rotation and assist with after-hours maintenance events
- Support observability systems (e.g., Zabbix, Grafana) and contribute to operational visibility
- Write and maintain automation scripts and support tools
- Troubleshoot production issues and escalate as needed
- Collaborate with senior engineers on automation, deployment, and infrastructure support using tools like Ansible, Terraform, and Docker
- Maintain and improve documentation, runbooks, and operational guides
- Contribute to continuous improvement of system stability and support processes
Required Qualifications
- Bachelor’s degree in Computer Science or equivalent experience
- Some hands-on experience in Linux systems, IT operations, or DevOps/SRE-adjacent role
- Strong understanding of Linux fundamentals, networking basics, and system troubleshooting
- Ability to write basic scripts in Bash, Python, or a similar language
- Familiarity with AWS environments or equivalent cloud experience (academic or practical)
- Willingness to participate in on-call rotation and handle live system support
- Strong communication skills, a proactive mindset, and a willingness to take ownership of issues and escalate responsibly
- Eagerness to learn and grow in a production operations environment
Preferred Qualifications
- Basic knowledge of observability and monitoring tools (e.g., Zabbix, Grafana, Datadog)
- Familiarity with containerization technologies such as Docker(exposure to Kubernetes a plus)
- Exposure to infrastructure-as-code tools (e.g., Terraform, Ansible)
- Experience using Git and CI/CD pipelines
- Awareness of networking concepts, firewall management, and enterprise infrastructure
- Experience with physical infrastructure and remote data center operations
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
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The Company
What We Do
PDI Technologies resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers. www.pditechnologies.com
