The role:
We are looking for a detail-oriented and proactive Junior Salesforce QA / Business Analyst to support requirement gathering, functional validation, and quality assurance activities on the Salesforce platform.
This hybrid role requires strong analytical skills, basic Salesforce functional knowledge, and hands-on experience in testing and documentation.
Business Analyst Responsibilities
- Gather and document business requirements from stakeholders.
- Prepare Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
- Create user stories and acceptance criteria.
- Conduct requirement walkthroughs with technical teams.
- Support UAT coordination and business user communication.
- Assist in solution validation and functional clarification.
QA Responsibilities
- Prepare test scenarios, test cases, and test data.
- Perform functional, regression, and integration testing in Salesforce.
- Validate configurations related to:
- Objects & fields
- Flows & validations
- Reports & dashboards
- Log defects, track them, and retest fixes.
- Support UAT cycles and provide post-deployment validation.
What You’ll Bring:
- 1–2.5 years of experience in Salesforce QA / BA role.
- Basic understanding of:
- Sales Cloud / Service Cloud
- Salesforce data model
- Profiles & permission sets
- Experience with:
- Writing test cases and test execution
- Requirement documentation
- Jira or similar tracking tools
- Good understanding of SDLC and Agile methodology.
- Strong analytical and communication skills.
Preferred Qualifications
- Salesforce Administrator Certification (good to have)
- Experience working in UAT coordination
- Exposure to integrations or API validation (basic level)
Soft Skills
- Strong attention to detail
- Clear communication skills
- Ability to coordinate between business and technical teams
- Ownership and proactive follow-up
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Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Top Skills
What We Do
Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value. Visit us at hitachivantara.com.
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