IDT

Junior Salesforce Administrator (temporary position)

Reposted 19 Days Ago

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07102, Newark, NJ, USA

Hybrid

75K-90K Annually

Junior

Other

The Role

Assist in managing the Salesforce instance for Net2phone, including configurations, automations, user support, and workflow management. Engage with cross-department teams to improve CRM processes and maintain system integrity.

Summary Generated by Built In

Net2phone, a rapidly growing division of IDT, is looking for a Junior Salesforce Administrator to manage the Net2phone

Salesforce instance. The perfect candidate will have deep knowledge of managing Salesforce.com instances, including creating

process flows, automating tasks and emails, and creating custom reports and dashboards.

We are looking for someone with a creative mind who holds themselves to the highest ethical standards, is driven, and has a

strong desire for personal growth and professional success.

You will serve as a team contributor with the primary system administrator for the Salesforce.com environment with 300+ users.

You will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM

platform.

**Although this position is temporary, depending on performance, it can become a permanent position after 4 to 6 months.

You Would Be Able To:

Liaise with leadership from all of our departments as well as subject matter experts to analyze, create, and implement new processes or automate existing one
Work with custom objects / Apex development
Ensure basic administrative functions like user account maintenance, reports and dashboards, workflows, and other routine tasks
Manage data feeds and other integrations

We Would To See:

Top-notch project management skills and a can-do attitude
Flexibility to meet continuously changing priorities and challenges
At least one year of experience as a Salesforce.com administrator or developer
Mastery of Salesforce.com best practices and functionalities
Background of driving projects to success
ADM 201 and Developer certifications preferred
Proficiency in Spanish preferred
Experience with APEX development is a Plus
Agile environment experience is preferred

About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!

Skills Required

At least one year of experience as a Salesforce.com administrator or developer
Mastery of Salesforce.com best practices and functionalities
ADM 201 and Developer certifications
Proficiency in Spanish
Experience with APEX development
Agile environment experience

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The Company

HQ: Newark, NJ

1,151 Employees

Year Founded: 1990

What We Do

We know that you’ll have looked at quite a few company pages but IDT is different. We want people who want to make a big difference to our company with big ambitions. We’re a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica. But we are proud that despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Our exciting growth plans make it a great time to join us. Our people are the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise, and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. You will also be expected to support others as well as work hard, work well and work with a smile. If you want a join a company that will help you become your brilliant best and achieve amazing results, then you want to join IDT.