THE ROLE
As Junior Sales Enablement Manager, you'll sit at the bridge between Marketing, Product, and Sales. Your job is to take what Marketing creates — launches, decks, one-pagers, campaigns — and turn it into the story a seller actually walks into a meeting and tells. You'll build training, run sessions, and equip our global Account Executives and SDRs with the narratives, playbooks, and tooling that drive pipeline and win rate.
This is a craft role for someone early in their career who is genuinely excited about sales psychology, training, and the mechanics of how complex B2B SaaS deals get won. You'll work directly with the Head of Global Sales Enablement and have visibility across the entire commercial organisation.
Where this role grows
Over time, this role is designed to grow into a seller-facing enablement partner. You'll progress from building narratives and training in the background to standing alongside Account Executives in live customer meetings — running product demos, presenting our story to prospects, and supporting sellers directly in the room. To get there, you need to be comfortable presenting and want to develop into a confident, customer-facing voice for TrustYou. Presentation skill is not optional in this role — it is central to the career path.
WHAT YOU'LL DO.....
Build the sales narrative. Translate marketing assets (decks, launches, one-pagers, campaigns) into seller-ready sales narratives, pitch flows, and talk tracks.
Train our sellers. Design and deliver training on sales psychology, discovery, objection handling, and MEDDIC-style qualification — both live and async.
Run the content engine. Own and continuously improve the enablement content library, Salesforce-linked playbooks, and onboarding tracks for new hires.
Co-present the weekly Sales Deep Dive. Help present and co-present our weekly Sales Deep Dives to the global commercial team — product updates, competitive intel, customer stories, and narrative refreshes. This is a recurring, high-visibility stage that builds the presentation muscle this role needs.
Partner with Marketing. Work hand-in-hand with Product Marketing on every launch so sellers are ready on day one — not week six.
Measure and improve. Track what's working — ramp time, content usage, win rate by play — and use it to sharpen the next training cycle.
- Get in the room. Grow into a seller-facing partner: join Account Executives on live customer calls, present TrustYou's story to prospects, and run product demos alongside the sales team.
You are a perfect fit, if you have…
1–2 years of experience in B2B sales (SDR/BDR or junior AE) and/or marketing — ideally in a SaaS environment.
Completed studies in Business Management, Marketing, Commerce, or a related field.
Genuine passion for sales psychology and a desire to build a career in Sales Enablement.
Demonstrable, daily fluency with AI tools (Claude, ChatGPT, Gemini) — you already use them to think, write, build, and learn faster.
Strong presentation building (Google Slides, PowerPoint) AND confident live delivery — comfortable presenting to internal groups today and willing to grow into presenting directly to prospects and customers alongside Account Executives. This is non-negotiable.
Familiarity with MEDDIC or MEDDPICC sales methodology.
Working knowledge of Salesforce, Excel, and Word.
Business-level English (additional European languagesdata/AI for narrative — you can read a one-pager and instantly see how a seller would actually pitch it.
Ideally, you also have…….
Exposure to hospitality, traveuest experience software.
Hands-on experience with Gong, Clari, Highspot, or similar enablement tooling.
A second European language (German, French, Spanish, or Italian).
A good design eye — comfortable making slides and one-pagers that actually look professional.
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, we help companies grow by achieving customer excellence.
Our product suite includes:
Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences.
Customer Data Platform (CDP): AI-powered data management for more direct bookings.
AI Agents: Intelligent, 24/7 agents that boost productivity and optimize conversions.
TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
Skills Required
- 1-2 years of B2B sales (SDR/BDR or junior AE) and/or marketing experience in SaaS
- Completed studies in Business Management, Marketing, Commerce, or related field
- Daily fluency with AI tools (Claude, ChatGPT, Gemini)
- Strong presentation building skills (Google Slides, PowerPoint) and confident live delivery
- Familiarity with MEDDIC or MEDDPICC sales methodology
- Working knowledge of Salesforce, Excel, and Word
- Business-level English
- Passion for sales psychology and desire to build a career in Sales Enablement
- Exposure to hospitality or travel/guest experience software
- Hands-on experience with Gong, Clari, Highspot, or similar enablement tooling
- A second European language (German, French, Spanish, or Italian)
- Good design eye for professional slides and one-pagers
What We Do
TrustYou is on a mission to make communication and feedback simpler and more productive. We help companies win through the power of listening and provide a Guest Experience (GX) Platform that makes listening to customers easy, powerful, and actionable. The platform helps users to communicate with clients, understand feedback and share their success. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win. At TrustYou our culture continually evolves and is shaped by the people that work here. With our values as a base and by listening to our employees, we have built a diverse and inclusive workplace that honors flexibility, autonomy, and authenticity. At TrustYou employees build amazing connections, create their own career paths, and continue to grow. You can learn more about our culture by visiting our website careers section. We are headquartered in Munich, Germany with offices in San Diego, CA; Madrid, Spain; Cluj, Romania; Tokyo Japan; and Singapore. TrustYou is a hybrid company with employees working fully remote, from an office, or a mix of the two.
