Junior Quotation Specialist (North America - 10:00-19:00)

Junior Quotation Specialist (North America - 10:00-19:00)

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline existing equipment warranty/support renewal orders. Our teams supports the Enterprise part of the business (servers, storage systems and cloud solutions).

A bridge between sales and other operational functions.

Put simply, we ensure that our customers continue to benefit from the best offers and professional support for their existing equipment (hardware and software). For this to be achieved we collaborate with the sales team by offering timely and compliant quotes, making updates upon sales representatives’ requests and implementing the latest updates both in terms of pricing as well as process.

We use our planning and prioritization skills, technical knowledge and attention to detail to ensure our stakeholder satisfaction - sales team. We use our innovation skills by participating to reporting, testing, process improvement projects.

Join us as a Junior Quotation Specialist on our Sales Operations team in Bucharest to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Sales Operations Specialist, you will play a meaningful role in the end to end sales cycle, by generating the pricing offers ahead of time, reviewing and updating the equipment details in the internal database and building positive relationships, ensuring an outstanding experience for our sales teams. You will develop strong collaboration skills, technical knowledge and experience working in a Global, diverse environment. Looking towards future development, handling global offers, participating in multiple projects such as global training delivery and new tools deployment, can become part of the role.

You will:

• Manage renewal quotes creation and quote updates using multiple internal tools and Excel.

• Research customer order data/ history in Dell's database and work cross-functionally to perform updates and deliver the right solutions

• Ensure the quote quality through attention to detail & focus and ensure customers benefit of the latest active promotion available

• Experience occasional Interaction with sales teams and constant collaboration with other back-office teams;

• Assists sales information flow to create a positive internal customer experience and engage in sales operations quoting related process improvements and implementation

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• At least 1 year of relevant work experience or similar NGO/ College Project experience

• Good English communication skills, both written and verbal

• Knowledge of Microsoft applications, especially Microsoft Excel

• Attention to details, passion for customer engagement and problem-solving

• Capacity to be self-motivated and work independently as well as in a team

Desirable Requirements

• Experience working with data and presentation skills are a plus

• Working with database and application (ex. Oracle, RQF, Salesforce, SAP)

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career and collaborate with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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