Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets.
The role is based in Tlalnepantla. Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Our Global Quality Assurance team is looking for a Quality Administrator, excited to help drive business forward. This individual will be a dedicated, curious and versatile person with a passion for performance and an eye for detail. The individual will communicate and interact globally with Supply Chain, Sales, and Manufacturing organizations and works independently to maintain systems and address internal and external customer needs
As part of our Quality Assurance team, this individual will work on maintaining and improving our Quality Systems, communicate cross-functionally with our Quality Organization, Supply Chain, and Regulatory teams around the world to meet both internal and external customer needs.
Where You’ll Make a Difference
Maintain SAP material master data and related master records.
Manage product and safety label documentation.
Respond to customer inquiries and complete questionnaires.
Support and maintain regulatory and quality documentation.
Collaborate with team leaders and Quality specialists on projects and system tasks.
Contribute to and update various Quality Systems databases.
Assist in customer complaint investigations.
Create and submit Process Change Requests and Product Deviation Requests.
Support product registration activities and collaborate with team members.
What Makes You the Right Fit
Degree in business or technical field, or equivalent experience—preferably with a background in Quality Assurance or Quality Control.
Experience using SAP, LIMS, SharePoint, and Lotus Notes databases.
Knowledge of biotechnology, fermentation industry, and related regulations.
Strong technical writing skills preferred; minimum conversational English required.
Proven experience as a Customer Quality Administrator with solid customer quality skills.
Demonstrate strong proficiency in common office software (Word, Excel, Outlook, etc.)
Proficient at managing information, data and systems
How Would You Stand Out?
Demonstrated engagement in team meetings and participating in larger projects, this remote and face to face.
Ability to train and guide Customer Quality staff across global regions and collaborate with international stakeholders.
Ability to work with team members and stakeholders located in various global regions
Why Choose Us?
Professional onboarding process
Training opportunities
Learning and development programs
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Top Skills
What We Do
Meet IFF:
We boldly bring together science and creativity to create what the world needs.
An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave.
With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same.
Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet.
Explore what sets us apart.
