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We are a global technology company in the payments industry.
The Role
Support governance and execution of the Market Intelligence Program by monitoring KPIs and P&L, preparing executive presentations, coordinating global stakeholders, supporting product launches and go-to-market activities, analyzing customer and usage metrics, assisting with audits and compliance, facilitating cross-functional meetings, and driving process improvements to scale the program.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Junior Program Manager
Introduction:
We are hiring a Junior Program Manager to support the governance of Market Intelligence Program. The role combines required leadership reporting, P&L and program objectives monitoring; and combines program and product management skills to support the governance and the execution of the growth strategies of the Program.
The Market Intelligence Program is part of Services organization and provides customers with access to Mastercard's proprietary data, industry expertise, thought leadership, and business intelligence capabilities. It owns the MBI marketplace with 40+ products, an AI-powered solutions Ask Mastercard Intelligence (AMI) and several products.
Role Overview:
- Maintain program governance processes, including objectives reporting, milestone & KPIs monitoring, P&L monitoring
- Prepare executive-ready presentations, program updates, and leadership communications
- Support the planning, coordination, and execution of strategic Market Intelligence initiatives
- Coordinate with global and regional stakeholders to ensure alignment on priorities, deliverables, and timelines
- Support product launches and go-to-market initiatives
- Analyze customer feedback, usage trends, and business metrics to help identify opportunities for growth and improvement
- Assist with operational processes, audits, documentation management, and compliance activities
- Facilitate cross-functional meetings and drive follow-up on action items
- Contribute to process improvement efforts that enhance program scalability, efficiency, and transparency
Qualifications:
- Bachelor's or master's degree in Business, Economics, Engineering, or related fields (if combined with governance experience
- 3+ years of experience in Program Management, Business Operations, Product Management, Consulting, or similar role
- Excellent problem-solving, analytical, and organizational skills
- Strong communication and stakeholder management skills
- Excellent verbal and written communication abilities
- Proficiency in Excel, PowerPoint, and collaboration tools
- Ability to work effectively across functions and with stakeholders at different organizational levels
- Curiosity, ownership mindset, and willingness to learn in a dynamic environment
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Pay Ranges
Rome, Italy: €45,000 - €72,000 EUR
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Junior Program Manager
Introduction:
We are hiring a Junior Program Manager to support the governance of Market Intelligence Program. The role combines required leadership reporting, P&L and program objectives monitoring; and combines program and product management skills to support the governance and the execution of the growth strategies of the Program.
The Market Intelligence Program is part of Services organization and provides customers with access to Mastercard's proprietary data, industry expertise, thought leadership, and business intelligence capabilities. It owns the MBI marketplace with 40+ products, an AI-powered solutions Ask Mastercard Intelligence (AMI) and several products.
Role Overview:
- Maintain program governance processes, including objectives reporting, milestone & KPIs monitoring, P&L monitoring
- Prepare executive-ready presentations, program updates, and leadership communications
- Support the planning, coordination, and execution of strategic Market Intelligence initiatives
- Coordinate with global and regional stakeholders to ensure alignment on priorities, deliverables, and timelines
- Support product launches and go-to-market initiatives
- Analyze customer feedback, usage trends, and business metrics to help identify opportunities for growth and improvement
- Assist with operational processes, audits, documentation management, and compliance activities
- Facilitate cross-functional meetings and drive follow-up on action items
- Contribute to process improvement efforts that enhance program scalability, efficiency, and transparency
Qualifications:
- Bachelor's or master's degree in Business, Economics, Engineering, or related fields (if combined with governance experience
- 3+ years of experience in Program Management, Business Operations, Product Management, Consulting, or similar role
- Excellent problem-solving, analytical, and organizational skills
- Strong communication and stakeholder management skills
- Excellent verbal and written communication abilities
- Proficiency in Excel, PowerPoint, and collaboration tools
- Ability to work effectively across functions and with stakeholders at different organizational levels
- Curiosity, ownership mindset, and willingness to learn in a dynamic environment
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges
Rome, Italy: €45,000 - €72,000 EUR
Skills Required
- Bachelor's or master's degree in Business, Economics, Engineering, or related field (with governance experience)
- 3+ years of experience in Program Management, Business Operations, Product Management, Consulting, or similar role
- Experience maintaining program governance processes, milestone and KPI monitoring, and P&L monitoring
- Proficiency in Excel, PowerPoint, and collaboration tools
- Excellent problem-solving, analytical, and organizational skills
- Strong stakeholder management and communication skills (verbal and written)
- Ability to work effectively across functions and with stakeholders at different organizational levels
- Willingness to learn, ownership mindset, and curiosity in a dynamic environment
- Adhere to corporate security policies, ensure confidentiality, report incidents, and complete mandatory security training
What the Team is Saying
Jenny
Distinguished Engineer
Mastercard
Mastercard Compensation & Benefits Highlights
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Retirement Support — A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
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Leave & Time Off Breadth — A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
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Wellbeing & Lifestyle Benefits — Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.
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The Company
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Mastercard Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.
Typical time on-site:
3 days a week
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