Are you passionate about e-commerce and eager to build your career in product management? Join ZALORA’s dynamic Regional Product Management team as a Junior Product Manager for Fulfillment Services. You will play a key role in supporting and optimizing our Platform Services with tech products/solutions, contributing to the success of ZALORA Platform Services across Southeast Asia.
Key Responsibilities:
- Support the management and enhancement of our tech platform that connects ZALORA and Brand Partners, ensuring efficient coordination of warehouse operations, inventory, and customer orders.
- Act as a point of contact for Brand Partners regarding technology-related inquiries about warehouse operations (inbound/outbound, picking, packing).
- Collaborate with cross-functional teams, including engineering and business stakeholders, to align technical development with business needs.
- Assist in defining and documenting product requirements, both technical and non-technical.
- Contribute to optimizing user experience, features, and workflows across the tech platform connecting ZALORA, Brand Partners, and warehouse management systems.
- Continuously learn and support tech improvements to fulfillment processes to drive business and operational excellence.
Requirements:
- Understanding of e-commerce concepts; experience or coursework in warehouse management or supply chain is a plus.
- Strong attention to detail and ability to prioritize tasks effectively.
- Familiarity with agile software development methodologies (e.g., Scrum) is preferred.
- Good communication and collaboration skills for working with cross-functional teams.
- Eagerness to learn and take a hands-on approach to understanding fulfillment processes and technology.
ZALORA is the leading e-commerce company providing fashion throughout South East Asia.
ZALORA engineering has teams across countries to serve millions of users in Malaysia, Singapore, Hong Kong, Taiwan, Indonesia, Philippines. This regional diversity presents a lot of interesting challenges that you and your colleagues will face. You will learn a lot by tackling these challenges.
ZALORA's e-commerce platform is built with love by the engineering team. The Ho Chi Minh office, Floor 2, Copac Square Building, 12 Ton Dan, District 4 (ZALORA Group) focuses completely on engineering and sets a high standard for software development in the field of e-commerce. This team creates the tech stack that powers ZALORA's stellar shopping experience. This ranges from the online shop and the mobile apps to ZALORA's complex logistics solutions.
The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large-scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is event.
Top Skills
What We Do
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits.
With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products.
As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature!
ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres.
Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.
