The People Coordinator will support People Partners with project-related initiatives and day-to-day operational tasks, contributing to the overall effectiveness and success of the People & Culture team. The role will play an important part in enhancing the employee lifecycle by supporting various People processes and ensuring a smooth employee experience.
We are looking for someone who is highly organized, structured and detail-oriented, with a proactive approach to supporting the team and improving processes.
Responsibilities:
Supporting People Partners with operational and project work.
Handling daily employee support through the support desk / ticketing system (Asana), ensuring every single employee receives the support they need regarding daily inquiries and issues (while monitoring SLA and KPI metrics to ensure response speed and quality).
Assisting with employee lifecycle tasks, including pre-onboarding, onboarding support, engagement surveys and offboarding coordination.
Supporting and improving internal operational processes.
Managing relevant people operations tasks such as benefits and related coordinator work.
Maintain and regularly update the internal knowledge base, ensuring company information, onboarding materials, policies, and employee FAQs are accurate and up to date.
Contribute to cross-functional initiatives aligned with broader People & Culture goals.
1–2 years of experience in a coordination, administrative or assistant role (preferably within Human Resources, People & Culture or People Operations).
Fluent in English (C1 level).
Excellent written and verbal communication skills.
Excellent organizational skills, highly structured mindset, attention to detail and ability to manage deadlines without hiding delays.
Nice to have:
Experience with ticketing systems (e.g., Asana).
Familiarity with communication and document platforms (e.g., Slack, Google Workspace, Slite, Notion).
What we offer:
USD compensation that values your expertise
Work from anywhere: Fully remote to suit your lifestyle
31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter
Growth-focused environment: Access to learning resources and clear pathways for growth
Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more
A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together
Skills Required
- 1-2 years of experience in a coordination, administrative or assistant role (preferably within Human Resources, People & Culture or People Operations)
- Fluent in English (C1 level)
- Excellent written and verbal communication skills
- Excellent organizational skills, highly structured mindset, attention to detail and ability to manage deadlines
- Experience with ticketing systems (e.g., Asana)
- Familiarity with communication and document platforms (e.g., Slack, Google Workspace, Slite, Notion)
What We Do
AI Digital is a leading end-to-end programmatic consultant and innovation partner, powered by AI and open garden framework. Founded in 2018, our global team of over 400specialists connects clients to audiences through a unique blend of human expertise and advanced technology — empowering brands and agencies with unbiased, AI-enhanced media solutions. We partner with all major advertising platforms to deliver measurable results that align with your business objectives and brand KPIs.
Why Work With Us
At AI Digital, we're a passionate and innovative global team fueled by a shared culture of collaboration and expertise. Our team members are true specialists in their fields, constantly pushing the boundaries of what's possible in programmatic media. We believe in the power of collective thinking and the strength that comes from diverse perspective
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