Working Model: Hybrid, with onsite working 2–3 days per week.
Working Hours: Monday to Friday, 4 pm–1 am.
Contract type: Fixed-term, 1 year contract
Please note: For this position, we are unable to provide visa sponsorship now or in the future. Candidates must already have the permanent legal right to work in the country they apply to and be able to start and maintain employment without visa support from Convera.
As a Junior Payment Specialist with Convera based in our Vilnius office, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions. The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are adhered to and investigative duties are managed and resolved in accordance with client’s expectations.
You will be responsible for:
- Coordinate payment queries, providing as immediate answers were possible and referring to banking partners when necessary.
- Accurately coordinate inquiries from banking partners and identify received funds in accordance with agreed SLAs.
- Act as the bridge between our banking partners and internal teams both in writing and verbally as required.
- Communicate with the correspondent bank network to help resolve payment investigations.
You should apply if you have:
- Bachelor’s degree (or last year student).
- A strong attention to detail, as well as a sense of initiative and proactivity.
- Ability to learn quickly and operate in a high-paced, high volume, dynamic environment, maintain targets and meet tight deadlines.
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
- Excellent written and verbal communication skills in the English language.
About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.
We offer an abundance of competitive perks and benefits including:
- Market competitive monthly gross salary starting from 1,675 EUR (depending on experience and qualifications)
- Great career growth and development opportunities in a global organization
- A flexible approach to work (8-10 days per month in the office)
- Generous insurance (health, disability, life)
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
- Work from abroad 60 days per year
- 3 wellness days per year
- Paid volunteering opportunities (5 days per year)
There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.
#LI-SU1
Skills Required
- Bachelor’s degree or final-year student
- Strong attention to detail
- Initiative and proactive working style
- Ability to learn quickly and work in a high-paced, high-volume environment
- Ability to maintain targets and meet tight deadlines
- Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint
- Excellent written and verbal English communication skills
- Permanent legal right to work in the country without visa sponsorship
Convera Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Convera and has not been reviewed or approved by Convera.
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Leave & Time Off Breadth — Time off includes flexible PTO, additional wellness days, and paid volunteer time through a global program. These elements provide multiple avenues for rest and purpose‑driven leave.
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Healthcare Strength — Health coverage spans medical, dental, and vision for employees and families, supported by an Employee Assistance Program. Ongoing program updates aim to add value and consistency across regions.
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Retirement Support — Retirement or pension programs are part of the package, with indications of a 401(k) match in the U.S. These elements support long‑term financial security.
Convera Insights
What We Do
Convera is one of the largest non-bank, B2B cross-border payments companies in the world. We bring people, technology, and commerce together to help companies of all sizes navigate the future of global commerce. More than 30,000 customers, including small business owners, enterprise treasurers, educational institutions, and financial institutions, rely on our services to manage international payments and minimize currency risk.
