The Role
Support day-to-day partner relationships with hyperscalers and AI vendors, coordinate check-ins/QBRs, track partner performance and actions, assist go-to-market and joint marketing initiatives, create sales enablement materials, and provide insights and reporting to help Sales and technical teams leverage partner technologies.
Summary Generated by Built In
At Sabio Group, we’re dedicated to fostering an environment where people thrive. Since 1998, we’ve built a dynamic culture that is both ambitious and fun—powered by people who are passionate about driving the AI powered CX revolution. We’re now looking for an energetic, organised, and commercially minded Junior Partner Manager to support the growth and success of our strategic AI partner ecosystem.
We work with some of the world’s most influential technology companies to deliver exceptional digital customer experiences. As one of Europe’s fastest growing CX transformation providers, Sabio partners with global leaders in AI, speech, automation, and cloud innovation. Join us and help strengthen partnerships that shape the future of customer experience.
Role Purpose
The Junior Partner Manager will play a key role in supporting Sabio’s relationships with top tier partners—including Google and Cognigy—while also managing day-to-day engagement with emerging innovators such as ElevenLabs, Deepgram, and OpenAI.
You will help coordinate joint initiatives, track partner performance, contribute to go to market activities, and ensure internal teams have everything they need to deliver value through these partnerships. This role provides a great foundation for developing into a full partner management or commercial account leadership role.
Key Responsibilities
1. Partner Relationship Support
- Assist in managing day-to-day interactions with key partners including Google and Cognigy.
- Support engagement with next tier and emerging technology partners such as ElevenLabs, Deepgram and OpenAI.
- Maintain an up to date understanding of partner roadmaps and programme requirements.
2. Coordination & Operational Management
- Help prepare and run regular partner check-ins, QBRs, and pipeline reviews.
- Track actions, follow‑ups, and deadlines across multiple internal teams (Sales, AI Proposition, Marketing, Delivery).
- Ensure Sabio meets partner programme criteria such as certifications, reporting, and compliance.
3. Go‑to‑Market & Sales Enablement
- Support the creation of partner aligned collateral, pitch materials, and internal playbooks.
- Coordinate joint marketing activities, webinars, and partner supported campaigns working alongside Marketing.
- Share new partner capabilities and value propositions with the AI team and with Sales and Pre-Sales people.
4. Insights, Reporting & Enablement
- Help monitor partner performance including pipeline influence, deal registrations, and joint opportunities.
- Provide clear summaries and “ready to use” insights that help Sales position partner technologies effectively.
- Track competitive landscape updates and emerging innovations in AI, speech, and automation.
Skills Knowledge and Expertise
Partner & Commercial Skills
- Interest in technology partnerships, SaaS solutions, and AI ecosystems.
- Ability to build strong working relationships with both senior stakeholders and technical teams.
- Experience with CRM tools such as Salesforce is a significant advantage.
AI, CX & Digital Literacy
- Basic understanding of contact centre technologies, conversational AI, and speech/LLM powered solutions.
- Curiosity to learn from partners ranging from hyperscalers to GenAI start‑ups.
Analytical & Organisational Skills
- Strong attention to detail and ability to manage multiple streams of work.
- Confident synthesising information into clear, actionable summaries.
- Proficient with Excel and PowerPoint for reporting and presentations.
Benefits
This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.
Benefits may include:
Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year- (this includes three Sabio days)
LinkedIn Learning
Plus many more! (Benefits are dependant on your base location.)
The Small Print
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Benefits may include:
Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year- (this includes three Sabio days)
LinkedIn Learning
Plus many more! (Benefits are dependant on your base location.)
The Small Print
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
About
THE DIGITAL CX TRANSFORMATION COMPANYWhy Sabio? We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.At Sabio, we are devoted to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We are committed to being an equal opportunity employer that not only values but celebrates diversity and inclusion. We firmly stand against discrimination based on factors such as race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, and disability status. If you need accommodations, additional support and/or have any specific requirements, we invite you to reach out to our talent team directly: [email protected]
Skills Required
- Right to work in the UK or EU; employer cannot sponsor visas
- Proficient with Excel for reporting
- Proficient with PowerPoint for presentations and pitch materials
- Basic understanding of contact centre technologies, conversational AI, speech and LLM-powered solutions
- Ability to build strong working relationships with senior stakeholders and technical teams
- Strong attention to detail and ability to manage multiple streams of work
- Experience synthesising information into clear, actionable summaries
- Experience with CRM tools such as Salesforce
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The Company
What We Do
We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences. Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South Africa and India. Through its own technology, and that of world-class technology leaders such as Amazon Connect, Avaya, Genesys, Google Cloud, Salesforce, Twilio and Verint, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. The Group works with major brands worldwide, including Aegon, AXA Assistance, BBVA, BGL, Caixabank, DHL, loveholidays, Marks & Spencer, Rentokil Initial, Essent, GovTech, HomeServe, Saga, Sainsbury’s Argos, Telefónica and Transcom Worldwide.
