Junior Operations Specialist

Reposted One Month Ago
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Milano, ITA
Hybrid
Entry level
Artificial Intelligence • Machine Learning • Software • Financial Services
The Role
Support implementation of client projects by managing operational tasks, documenting requirements, and coordinating cross-functional teams. Maintain client communication, assist business development with research and materials, improve internal processes and documentation, and manage project information in PM tools. Conduct market benchmarking and prospect research while learning financial concepts and supporting commercial and analytical activities.
Summary Generated by Built In

About MDOTM

MDOTM is a global leading provider of AI-driven investment solutions, growing across our offices in London, Milan, and New York. We recently closed a $27M growth equity round, led by Expedition Growth Capital, to support our continued international expansion. Our proprietary platform, Sphere, currently supports over $100B in assets under management for institutional clients including Morgan Stanley, Amundi, and Zurich Bank.

If you are looking for a fast-paced environment and are willing to take ownership, this is the right opportunity for you!

About the Role

We're looking for an Operations Specialist to join our team. A unique opportunity to gain exposure to both client-facing growth work and internal operational processes within the finance industry, and learning how a fintech scales from the inside.

Key responsibilities 

  • Support the implementation of new client projects by managing operational activities, gathering and documenting requirements, and ensuring timely delivery in collaboration with internal teams.
  • Maintain ongoing contact with clients during project setup and execution, ensuring clarity on timelines, deliverables, and feedback loops.
  • Assist the Business Development team with research, preparation of client materials, and follow-up activities related to ongoing or prospective partnerships.
  • Liaise with internal teams (Product, Research, Engineering, and Operations) to ensure project milestones are met and any blockers are promptly resolved.
  • Contribute to the optimization of internal workflows, documentation standards, and reporting tools to enhance operational efficiency.
  • Maintain accurate project documentation and ensure information is properly tracked in project management tools.
  • Assist with market benchmarking and research on potential prospects, preparing background briefs and use-cases.

What We're Looking For

  • 2 - 3 years of professional experience in operations, client delivery, consulting, or a comparable role requiring coordination across teams;
  • Degree in Finance, Economics, Business, Management Engineering or a related quantitative field;
  • A working understanding of how commercial, technical, and research functions fit together within a company, and the ability to learn an unfamiliar domain quickly;
  • Comfortable stepping into an existing workstream, keeping it running smoothly, and taking ownership over time;
  • Fluent written and spoken English, with the ability to communicate confidently with senior external stakeholders.

Bonus Points

  • Prior exposure to ISO standards or certification processes is a plus;
  • Experience in fintech, banking, asset management, or consulting, whether academic or professional;
  • Comfortable working with structured data and spreadsheets;
  • Genuine curiosity for financial markets, alternative data, or quantitative research;
  • Working proficiency with project management and documentation tools (e.g., Notion, Asana, Jira, Confluence, or similar).

Why Join Us?

  • Work at the leading edge of technology, leveraging our decade of experience in proprietary AI to build the next generation of industry-defining tools.
  • Competitive salary & truly flexible work environment.
  • Benefit from an unlimited learning and development budget to stay at the bleeding edge of AI research, alongside a fast-track path into technical leadership or principal research roles.
  • Collaborate daily with an ultra-international team (18+ nationalities) spread across our offices in Milan, London and New York.
  • Annual company retreat at a stunning location.
  • Fast-track career progression, with opportunities to grow into leadership roles.

Skills Required

  • Recent graduate or current student (business, finance, economics, or related field preferred)
  • Organized, detail-oriented, and proactive
  • Strong communicator (written & verbal) with good interpersonal skills
  • Comfortable juggling multiple tasks in a fast-moving environment
  • Eager to learn and grow across both commercial and analytical areas
  • Knowledge of basic financial concepts and how financial markets work
  • Professional proficiency in English, both written and spoken
  • Prior exposure (academic or professional) to fintech, banking, or consulting environments
  • Comfortable working with structured data and spreadsheets (Excel, Google Sheets)
  • Genuine curiosity for financial markets, alternative data, or quantitative research
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The Company
HQ: Milan
58 Employees
Year Founded: 2015

What We Do

MDOTM Ltd. is the global provider of AI-driven investment solutions for Banks, Insurance Companies, Family Offices, Pension Funds, Wealth and Asset Managers. We believe that combining scientific reasoning with state-of-the-art AI is the key to navigate the increasing complexity of financial markets. Our proprietary AI engine exploits changes in market inertia and risk premia, using deep learning techniques to continuously analyse millions of market data points. With our AI, we construct efficient and diversified portfolios and support institutional investors in their investment decision-making. Founded in London by Tommaso Migliore and Federico Mazzorin, MDOTM Ltd. now employs over 50 people among physicists, engineers, AI and finance experts. The MDOTM LAB, our international network of universities and academic thought-leaders, collaborates with top universities and has over 60 external researchers, including professors and graduate students in economics, data science and financial engineering. MDOTM Ltd. was the only Fintech selected for the acceleration programme powered by Google for Entrepreneurs in Silicon Valley and it has been the first AI-Driven Advisor to sign the UN-sponsored Principles for Responsible Investment, joining the international network of institutional investors committed to including ESG criteria in their investment process. In 2022, MDOTM Ltd. was nominated as one of the world's top AI companies by Fintech Global. MDOTM Ltd. (FRN: 824056) is an appointed representative of Thornbridge Investment Management LLP (FRN: 713859), which is authorised and regulated by the Financial Conduct Authority

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