Junior Operations Representative UK

Posted Yesterday
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Bagshot, Surrey Heath, Surrey, England, GBR
In-Office
27K-27K Annually
Junior
Healthtech
The Role
Processes medical patch device shipments, receipts, stock documentation, patient data uploads, and intake records. Maintains data accuracy across systems, follows quality and patient-data compliance requirements, communicates issues to management, and supports service-improvement projects. This is a fully onsite UK role with full training provided.
Summary Generated by Built In

Career-defining. Life-changing. 

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

We are recruiting a motivated Junior Operations Representative to join our UK Operations Team.

Our work environment is varied and fast paced, with a collaborative atmosphere. Most of all, we are passionate about delivering operational excellence that will improve the quality of healthcare and the patient experience.

We are looking for like-minded individuals to join our team today! This is a rare and exciting opportunity to begin a career in the medical device industry - full training will be provided.

This is a full-time, onsite position based at our Bagshot office (GU19 5HL). Please note that hybrid or remote working is not available for this role.

Responsibilities include but are not limited to:

  • Patch device shipping, receiving processing and data uploading

  • Inter-departmental communication

  • Data entry across multiple systems

  • Accuracy, attention to detail and good communication skills

  • Understanding and adhering to Quality System requirements

  • Proactive project work to improve service offering

SHIPPING ACTIVITIES

  • Pick and Pack outgoing shipments and ensure shipments meet specifications.

  • Receiving deliveries and loading into correct stock location

  • Completing and maintaining all associated shipping and stocking documentation and systems

  • Verifies the accuracy of the data and initiates corrections when needed.

  • Affixes shipping labels, identifying information, onto packed cartons or containers, as required

INTAKE PATCH ACTIVITIES

  • Receiving and processing of the patch device

  • Patch data upload and manually entering patient information provided

  • Completing and maintaining all associated intake documentation and systems

  • Communicating with Management any potential system or device issues or risk

  • Adhere to corporate policy and compliance standards in handling patient data.

Work Pattern

40 hours per week worked Monday - Friday: 2 days (8am - 5pm) and 3 days (9am - 5pm) with a 30 minutes lunch, there is flexibility on which days.

Compensation

£26,500 per annum + benefits

About You

  • Bright, confident and articulate with a willingness to learn

  • Responsible and accountable

  • Strong attention to detail

  • Degree not required

  • Physical requirements include reaching, bending, and sitting, negligible lifting

  • Good verbal and written communication skills

  • Ability to work in a team environment as well as under own supervision

  • Good time management skills and able to adjust priorities when business needs change

Technical Skills:

  • MS Outlook, Word, Excel, Teams experience preferable

  • Full training provided on all systems and processes

What’s In It For You

iRhythm provides excellent benefits including Private Medical & Dental insurance, Pension Scheme (with company match), Employee Stock Purchase Plan, Life Assurance, Unlimited Access to Learning Platforms, Paid Holidays & Leave, Family Friendly Policies, Cultural Committee/Charity events, and so much!

Location:

United Kingdom

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected]

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact [email protected]. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121

Skills Required

  • Strong attention to detail
  • Good verbal and written communication skills
  • Ability to work collaboratively and independently
  • Good time management and ability to adjust priorities
  • Willingness to learn
  • Ability to adhere to quality system, corporate policy, and patient-data compliance requirements
  • Ability to perform physical activities including reaching, bending, and sitting
  • Microsoft Outlook, Word, Excel, and Teams experience

iRhythm Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about iRhythm Technologies and has not been reviewed or approved by iRhythm Technologies.

  • Healthcare Strength — Core coverage includes medical, dental, and vision alongside HSA contributions, life/disability, and mental‑health resources. Health insurance quality is described positively, including references to being top tier.
  • Leave & Time Off Breadth — Paid parental leave, PTO, paid holidays, and a company‑paid Wellness Day are part of the package. These provisions indicate a broad time‑off framework that supports family and recovery needs.
  • Fair & Transparent Compensation — Pay is considered competitive in several functions, with technical and product roles often receiving higher total compensation that includes salary, bonus, and equity. Compensation sentiment has improved recently in some areas.

iRhythm Technologies Insights

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The Company
HQ: San Francisco, CA
877 Employees
Year Founded: 2006

What We Do

iRhythm is a digital healthcare company redefining the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory electrocardiogram, or ECG, monitoring for patients at risk for arrhythmias. We have created a unique platform, ZIO by iRhythm, which we believe allows physicians to diagnose many arrhythmias more quickly and efficiently than traditional technologies, avoiding multiple indeterminate tests, allowing for appropriate medical intervention and potentially avoiding more serious downstream medical events, including stroke.

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