We are seeking a motivated and detail-oriented Junior Operations Manager to join our Global Experiential Marketing team. In this role, you will support the operational backbone of our event planning, delivery, and post-event evaluation processes, working closely with global stakeholders to ensure our processes are followed consistently. You will assist in maintaining and refining our operating processes as needed. Reporting to the Project Manager / Operations Manager, you will play a supporting role in ensuring our high standard of event planning and execution is maintained on a global scale.
This position requires strong organizational skills, attention to detail, and the ability to manage multiple administrative and operational tasks in a fast-paced environment. Experience in marketing or event management is advantageous, but not required. Familiarity with project management tools like the Atlassian suite (specifically Jira) and forecasting software such as Anaplan is a plus, and a willingness to learn these tools quickly is required.
As part of the role you will be collaborating with internal teams on event marketing and operational activities. Excellent communication skills and understanding of the English language is required.
This is an office based position in our Berlin office; depending on the location of the right candidate, remote working in the UK or CEST timezone would be considered. As this is a global role some out of hours working will be required. This role would rarely require any travel.
The ideal candidate will have an interest in working in the Games, Tech or Software industry and be eager to build a career in operations and event delivery support.
Please note this is not an events manager role and no event management or event planning is required.
About Us
Responsibilities
- Operations Support: Help ensure our planning and logistics processes for global events are being followed by the teams executing them, flagging issues to the Project Manager / Operations Manager as they arise.
- Cross-Functional Collaboration: Support internal teams (creative, production, marketing) and external vendors to help ensure event project elements are aligned and processes are being followed.
- Budgeting & Expense Tracking: Assist in administering the global event budget, tracking expenses, and supporting cashflow updates. Help ensure event budgets stay up to date and support event managers with budget and finance processes. Support procurement and accounts payable tasks on larger events.
- Anaplan Support: Assist in the completion of event scoring (post-event analysis) in Anaplan alongside the Project Manager / Operations Manager and other event stakeholders.
- Quality Control: Support consistent application of our processes across global stakeholders.
- Multitasking: Help manage multiple events simultaneously, maintaining attention to detail and meeting deadlines.
- Feedback & Competitive Analysis: Assist event managers in preparing feedback forms and competitive analysis reports, and support analysis of results and report preparation.
- Post-Event Support: Assist event managers in post-event debriefs, capturing notes, insights, and lessons learned. Help prepare data-driven reports for internal stakeholders.
Requirements
- Bachelor's degree in Marketing, Business, Operations, or related field (or equivalent experience).
- 1-2 years of experience in an operations, administrative, or coordination role.
- Exposure to global or large-scale event operations is an advantage.
- Software Proficiency: Familiarity with Atlassian tools (Jira) and/or Anaplan or other forecasting software is beneficial. Google suite and standard Microsoft Office software is essential.
- Strong communication skills (written and verbal)
- Strong administration skills and ability to update documents on a regular basis
- Developing skills in budgeting and expense tracking
- Ability to manage several administrative tasks and effectively prioritize workload
- Understands the need for timely information, able to meet deadlines and manage own workload
- Strong work ethic and attention to quality and detail is essential
- Ability to help solve problems and support decision-making processes
- Willingness to learn and use tools such as Jira and Anaplan
- Ability to confidently communicate with vendors and internal teams
- Interest in the events/marketing field is beneficial
- Comfortable working with global teams in a culturally diverse company
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: [email protected]
Explore more opportunities at: https://xsolla.com/careers
Skills Required
- Bachelor's degree in Marketing, Business, Operations, or a related field, or equivalent experience
- 1-2 years of experience in an operations, administrative, or coordination role
- Strong written and verbal communication skills
- Strong administrative skills and ability to regularly update documents
- Developing skills in budgeting and expense tracking
- Ability to manage multiple administrative tasks and prioritize workload
- Ability to meet deadlines and manage workload independently
- Strong work ethic and attention to quality and detail
- Ability to solve problems and support decision-making
- Willingness to learn and use Jira, Anaplan, and similar tools
- Ability to communicate confidently with vendors and internal teams
- Comfort working with global teams in a culturally diverse company
- Familiarity with Atlassian tools, Jira, Anaplan, or other forecasting software
- Exposure to global or large-scale event operations
- Interest or experience in events, marketing, games, technology, or software
Xsolla Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xsolla and has not been reviewed or approved by Xsolla.
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Fair & Transparent Compensation — Pay is considered fair or good in many cases, with mentions of high salary or being paid well in certain roles and markets. Market-aligned ranges for several U.S. roles indicate base pay is not out of step with peers.
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Healthcare Strength — Health coverage is described as comprehensive for full-time employees and families, with employer-paid medical, dental, and vision noted in some U.S. postings. Positive remarks on medical coverage appear on dedicated benefits pages.
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Leave & Time Off Breadth — Flexible or unlimited paid time off is repeatedly highlighted, alongside parental leave and remote or hybrid flexibility. These elements contribute to an overall package that many view as solid.
Xsolla Insights
What We Do
Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.
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