Junior operations analyst (FTC)

Hybrid with two days a week (Wednesday mandated) in Edinburgh.

Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well.

We’re B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.

We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.

Check out the Seccl website for the latest on our products and our mission to shape the future of investments.

Are you a detail oriented and motivated individual looking to gain valuable experience in a fast paced financial services environment? We're looking for Junior operations analysts to join our Transfers team in Edinburgh on a 6 month fixed term contract.

This is an excellent opportunity to build your operational expertise, develop new skills, and make a real impact as part of a collaborative and supportive team. Whether you're starting your career or looking to broaden your experience, you'll play an important role in helping us deliver an outstanding service to our clients.

In this role, you'll help ensure the smooth and efficient processing of transfers by managing communications, maintaining accurate records, and supporting the delivery of a high quality service. You'll work from our Edinburgh office alongside experienced colleagues who will support your development while you contribute to the success of the team from day one.

• Managing communications between transferring pension and investment schemes and Seccl.

• Speaking with ceding and receiving schemes by phone and email to progress transfer activity.

• Maintaining accurate internal client and scheme records.

• Providing timely updates to firms, ensuring they are kept informed of transfer progress.

• Ensuring submissions are completed accurately and within agreed service levels.

• Responding to transfer related queries from across the business in a timely and professional manner.

• Supporting other operational teams and business areas as required, helping to deliver a seamless client experience.

This 6 month contract offers the chance to gain hands-on experience within a growing business, work with a knowledgeable and supportive team, and make a meaningful contribution from your very first day.

• You have a willingness to learn about products, technology and investment wrappers.

• You have experience in a fast paced environment where juggling multiple tasks simultaneously is common.

• You have a willingness to learn more about, and take ownership of, processes and customer outcomes.

• Enjoy working with numbers, are assiduous with a high attention to detail, and a solid problem solver.

• You have strong communication, organisational skills and an eye for accuracy

• You are a team player who is customer and delivery focussed and wants to gain new skills on the journey.

• You rely on a lot of top-down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression

• You’re not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet

• You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen

• You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty

We offer a generous mix of benefits for the things that really matter to our people, including:

💰 A salary of £28,000 reviewed annually

🌴 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave

💙 Two volunteering days per year

🌎 Option to work abroad for up to six weeks a year

🌟 Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget

🏅 Length of service award – one month paid sabbatical at eight years

✅ 6% employer pension contribution, and life assurance

🏥 Private medical insurance with AXA Health

👪 Enhanced Parental leave

💻 MacBook and up to £500 home office set up budget

📖 £750 per person learning budget

🌻 Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace

🌱 Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy

🎁 Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts

🚲 Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing

We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation.

Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team.

Interview process

Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team):

• 45 mins competencies based interview OR assessment day centre (details of interview process will be confirmed)

⏳ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out and you should expect to hear back from us within one to two weeks of applying.

🌈 Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you!