Alongside partners with organizations to drive digital transformation and build high-performing tech teams.
We are looking for a Junior NOC Analyst to join a project at a company specializing in financial market operations.
In this role, you will provide Level 1 technical support and assist with Level 2 troubleshooting across network and infrastructure environments. You will be responsible for monitoring systems, responding to incidents, and helping ensure the stability and availability of critical services.
As part of a high-availability, 24/7 operational environment, you will work closely with internal teams and external partners to support business-critical operations. This is an excellent opportunity for someone looking to develop their skills in infrastructure, networking, and operations within a fast-paced and technology-driven environment.
Responsabilities:
- Monitor infrastructure, systems, and networks to ensure availability, performance, and operational stability;
- Manage, track, and escalate incidents when required;
- Perform technical troubleshooting in critical environments, ensuring timely identification and resolution of issues;
- Coordinate with internal teams and external vendors to support incident resolution and service continuity;
- Follow operational procedures and ensure compliance with defined standards.
Requirements
- Around 1 year of experience in a NOC, IT Support, Infrastructure Support, Service Desk, or similar technical environment;
- Familiarity with infrastructure and network monitoring concepts;
- Exposure to monitoring tools (e.g., LibreNMS, Nagios, Grafana, LogicMonitor, or similar);
- Basic understanding of network and system infrastructure concepts, including TCP/IP, DNS, LAN/WAN, and general connectivity troubleshooting;
- Exposure to Cisco and/or Juniper environments is a plus;
- Familiarity with virtualization, storage, backup solutions, or performance monitoring tools is considered an advantage;
- Good verbal and written communication skills in English;
- Ability to work in a shift-based environment (including nights/weekends, if applicable).
Nice to Have
- Interest or exposure to scripting, automation, programming, and/or Artificial Intelligence;
- Previous experience in a high-availability or mission-critical environment.
Benefits
- Technical guidance and continuous mentorship
- Participation in real-world projects
- Collaborative environment with a focus on professional growth
- Opportunity for career progression
- Hybrid work model: Porto office (3 days per month of home office)
Skills Required
- Around 1 year of experience in a NOC, IT Support, Infrastructure Support, Service Desk, or similar technical environment
- Familiarity with infrastructure and network monitoring concepts
- Exposure to monitoring tools (e.g., LibreNMS, Nagios, Grafana, LogicMonitor, or similar)
- Basic understanding of network and system infrastructure concepts, including TCP/IP, DNS, LAN/WAN, and general connectivity troubleshooting
- Exposure to Cisco and/or Juniper environments is a plus
- Familiarity with virtualization, storage, backup solutions, or performance monitoring tools
- Good verbal and written communication skills in English
- Ability to work in a shift-based environment (including nights/weekends, if applicable)
What We Do
Alongside | Build Great Products with Great Teams Alongside helps VC-backed start-ups, scale-ups and digital-first enterprises accelerate their roadmaps by assembling elite, time-zone-aligned teams of software engineers, product managers and UX/UI designers, often in under 14 days. Our Porto HQ sits in Europe’s fastest-growing tech hub and taps a vetted global talent pool that lets you ship faster, reduce burn and stay laser-focused on product-market fit. Why high-growth companies choose Alongside • Top 1 % practitioners: rigorously screened full-stack, mobile, blockchain & AI/ML engineers, plus senior designers and product leaders.  • Flexible engagement models: scale a single specialist, an entire squad, or an autonomous build-and-ship pod. • End-to-end ownership: discovery → design → development → launch, with weekly velocity reports and transparent KPIs. • Cost-efficient remote talent: New York, Porto, Pune & Hanoi offices give you round-the-clock progress without Silicon-Valley price tags.  • Proven track record: core Alongside team took Arkive, the world’s first decentralised museum, from idea to funded product. We helped Circuit Security to secure 4.5M in funding and many other startups.
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