Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Job Summary
Provide operational support for corporate network infrastructure and Linux systems, ensuring service stability, availability, and security. This role is primarily focused on maintaining existing environments and managing incidents and service requests.
Responsibilities
Deliver operational support for deployed network, security, and Linux system environments.
Monitor systems and perform incident identification, analysis, and resolution.
Execute adjustments and configurations on network and security equipment following established procedures.
Support Disaster Recovery (DR) activities, including configuring equipment from scratch when necessary.
Interact with vendors and suppliers to open, track, and resolve technical support cases.
Operate in compliance with incident, request, and change management processes.
Maintain accurate technical documentation and operational records.
Ensure adherence to information security policies, internal standards, and IT governance best practices.
Qualifications
Network Infrastructure – Switches:
Knowledge of Juniper, Cisco, Dell, Aruba, and Siena switches.
Information Security – Firewalls:
Knowledge of Fortigate firewalls.
Experience with FortiManager and FortiAnalyzer.
Understanding of SD-WAN concepts and operation.
Familiarity with Sophos firewalls.
Operating Systems:
Proficiency in Linux, including command execution, service verification, and log analysis.
Knowledge of Apache and MySQL.
Certifications:
LPI or vendor technical certifications (Cisco, Juniper, Fortinet, Dell, Aruba, etc.).
Languages:
Advanced English for verbal and written communication, technical documentation reading, and vendor interaction.
Work Model: Hybrid – 2x per week at the office.
Location: RJ1 – R. Voluntários da Pátria, 360 - Botafogo, Rio de Janeiro - RJ, 22270-010.
Schedule: 12x36, from 9:00 PM to 9:00 AM.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
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What We Do
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
