Junior/Mid Gaming Specialist

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Plovdiv, BGR
Remote
Entry level
Information Technology • Esports
The Role
Monitor real-time online gaming operations across desktop and mobile platforms, verify game functionality, investigate and escalate technical issues, coordinate with internal teams and third-party providers, analyze competitors, recommend product improvements, and support customer-facing teams with Gaming Department knowledge.
Summary Generated by Built In

About Us: 
Delasport is where technology meets the excitement of sports and gaming! As a proven innovator in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart. 
Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta. 

About the role: 
As a Gaming Specialist, you will support the smooth day-to-day operation of our online casino platform. You will be responsible for testing and maintaining the website, updating casino content, supporting promotions and tournaments, and monitoring campaign and customer activity. You will also analyze competitor offerings and work closely with different teams to identify opportunities to improve the overall gaming experience.

How You’ll Make an Impact:
•    Conduct daily tests and perform regular maintenance of websites to ensure smooth functionality and a high-quality user experience.
•    Update and maintain casino content, including games, casino features, and other relevant website elements.
•    Coordinate and execute marketing activities, network promotions, and tournaments.
•    Follow up on campaign performance and review results to identify opportunities for improvement.
•    Conduct regular competitor analysis to monitor market trends, new game launches and promotions.
•    Monitor and analyze customer activity to identify trends and insights.

Who You Are:
•    Hold a Bachelor’s degree in Business, IT, Marketing, or a related field (preferred).
•    Exhibit excellent command of English, both written and spoken.
•    Very good Excel skills, with the ability to work confidently with data, reports, and performance analysis.
•    Attention to detail, with a careful and accurate approach to monitoring games, content, and day-to-day operational activities.
•    Pro-active and enthusiastic to learn, with the ability to quickly understand new gaming products, tools, and processes.
•    Team player with analytical thinking, strong communication skills, and the ability to collaborate effectively with different teams and stakeholders.
•    Understanding of the online casino business is a big advantage, with an interest in gaming products.
•    HTML skills a big plus, with a basic understanding of website content.

What We Offer:  
We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us: 
•    Competitive Salary Package: We value your skills, dedication, and contributions
•    Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired 
•    Bonus & Rewards: Performance-based annual bonuses
•    Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active 
•    Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation 
•    Great Office Locations: Central office location in Sofia and Plovdiv 
•    Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Table - perfect for recharging during the day 

Wait, there’s more: 
•    Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues 
•    Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world 
•    Massages at the Office: Weekly Free Recreational Massages to help relax during the workday 
•    Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, taking part in the IT League 
•    Bulgarian Language Lessons: Classes designed to facilitate smoother communication for non-native speakers. 
•    Office Library: Enjoy access to technical literature to expand your knowledge 
 
Ready to Be Part of Something Big? 
If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you! 

#LI-ONSITE

Skills Required

  • Experience within a gaming platform or a company with a strong client service focus
  • Strong computer literacy and ability to work efficiently across multiple systems
  • Excellent written and spoken English
  • Strong collaboration skills and ability to work effectively across teams
  • Bachelor's degree in Business, IT, Marketing, or a related field
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The Company
HQ: Plovdiv
453 Employees
Year Founded: 2010

What We Do

Delasport is a leading iGaming software supplier that delivers a modern one-stop-shop solution for sports betting, online casino, and player account management. Our platform focuses on player experience through personalization, unique exciting ways to bet, strong retention capabilities with rich player engagement suite and cutting-edge technological innovations. Since its founding in 2010, Delasport has won multiple international awards for its sportsbook and managed services, and has gained a proven track record of excellence, stability, and overall success. Currently, Delasport has hundreds of experts in various IT, Operations and business fields and several offices: in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta

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