Tasks and responsibilities:
Customer Portfolio Management:
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs and requests
- Respond to the customers’ queries in a timely manner
- Work to satisfy customers’ needs and requests
- Resolve conflicts and provide solutions to customers
Business development:
- Generate new business in line with strategy of the company by using existing and potential customer networks
- Support the Marketing Team in external communication
- Participate to external events
Sales administration:
- Take care of good registration and encoding within CRM
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company strategy and objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Security
- Knowledge of company information security policies, privacy rules and procedures
- Ability to identify and report suspicious behavior or phishing or social engineering attempts
- Knowledge of security practices for managing sensitive and personal information
Mandatory languages (must-have):
- Dutch : professional working proficiency (nice to have)
- French : Native
- English : professional working proficiency
Skills Required
- Native French proficiency
- Professional working proficiency in English
- Professional working proficiency in Dutch
- Knowledge of information security policies and privacy procedures
- Ability to identify and report suspicious behavior, phishing, and social engineering attempts
- Knowledge of practices for managing sensitive and personal information
- Customer portfolio and account management experience
- Business development and sales administration capabilities
- CRM registration, account reporting, and sales metrics tracking
Thales Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thales and has not been reviewed or approved by Thales.
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Retirement Support — Retirement plans with employer contributions and matches, profit sharing, and share purchase opportunities are emphasized across multiple regions. These elements are positioned as competitive components of total rewards.
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Leave & Time Off Breadth — Generous PTO that increases with tenure, paid holidays, and paid military, maternity, and paternity leave are described. This breadth supports work–life balance across locations.
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Flexible Benefits — Hybrid work options, flexible schedules, and parental supports such as childcare benefits and leave for sick children are available in several markets. Flexibility is presented as a core part of the employee experience.
Thales Insights
What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
