At Mukuru, we're building financial solutions that connect millions of people to opportunities across Africa. We're looking for a commercially minded Junior Market Developer to help grow our Wallet & VAS business, unlock new opportunities, and drive customer adoption in key markets.
This is more than a business development role. It's an opportunity to shape market growth, build strategic partnerships, and bring innovative financial products to life.
What You'll DoDrive Market Growth- Champion the Wallet & VAS strategy within your assigned markets.
- Identify opportunities to acquire new customers and increase product adoption.
- Partner with sales and marketing teams to improve market penetration and customer engagement.
- Enhance distribution channels to maximize accessibility and customer reach.
- Develop and maintain relationships with business partners, regulators, service providers, and key stakeholders.
- Support commercial negotiations and partnership discussions.
- Contribute to pricing reviews and market performance initiatives.
- Research market trends, customer needs, and competitor activity.
- Identify commercially viable opportunities that support Mukuru's growth strategy.
- Develop business cases and support the implementation of approved opportunities.
- Lead discussions with potential partners and build mutually beneficial relationships.
- Coordinate cross-functional projects from planning through execution.
- Monitor timelines, identify risks, and drive solutions.
- Collaborate with internal teams to ensure smooth implementation and delivery.
- Keep abreast of developments in payments, fintech, digital wallets, and VAS offerings.
- Monitor competitor activity and emerging market trends.
- Use insights to support data-driven business decisions.
- Relevant tertiary qualification.
- Strong commercial awareness and business acumen.
- Excellent communication and relationship-building skills.
- Analytical thinking and problem-solving capability.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in business development, sales, partnerships, or market development.
- Exposure to financial services, fintech, payments, or remittances.
- Experience managing projects and stakeholder relationships.
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Skills Required
- Relevant tertiary qualification
- Strong commercial awareness and business acumen
- Excellent communication and relationship-building skills
- Analytical thinking and problem-solving capability
- Ability to manage multiple priorities in a fast-paced environment
- Experience in business development, sales, partnerships, or market development
- Exposure to financial services, fintech, payments, or remittances
- Experience managing projects and stakeholder relationships
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
.png){kind=logo}
