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Our mission is to protect service members and civilians with intelligent systems.
The Role
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
As a Manufacturing Planner, you will be responsible for the management, maintenance, and adjudication of ticket requests related to production schedules and workflows. This role involves processing JIRA tickets submitted by internal customers, ensuring timely resolution, and coordinating with cross-functional teams to schedule shop work and address any production-related issues. The planner will also track progress, prioritize requests, and maintain clear communication with stakeholders to ensure smooth manufacturing operations and item delivery. Additionally, they will help streamline processes and suggest improvements to optimize production efficiency.
What you'll do:
- Receive, evaluate, process, execute JIRA tickets for manufacturing or material requests.
- Based on the details of each request and using ERP / MRP software, evaluate when each request may be satisfied.
- Monitor and update JIRA tickets to reflect changes in priority, schedule, item availability, or request details.
- Work closely with various manufacturing departments and support functions to troubleshoot and resolve production issues efficiently.
- Track the status of open tickets and communicate updates to relevant stakeholders.
- Recommend and implement improvements to enhance production workflows and eliminate delays.
Required qualifications:
- Experience in manufacturing and/or production planning with a strong understanding of standard manufacturing processes and workflows.
- Proficiency with JIRA or similar ticket management systems for tracking and resolving issues.
- Strong problem-solving skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.
- Excellent communication skills for interacting with internal teams and stakeholders effectively.
- Attention to detail and a focus on maintaining accuracy while managing ticket requests and updates.
- Familiarity with ERP / MRP systems or other software tools used for production planning and material scheduling.
- Ability to work collaboratively with cross-functional teams to ensure timely issue resolution and smooth operations.
Preferred qualifications:
- 1-3 years of experience in a manufacturing environment as a planner or expeditor.
- APICS certification is a plus.
- Proficiency with Microsoft Excel, MRP systems (Costpoint in particular), and Jira software is strongly desired.
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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The Company
What We Do
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
Why Work With Us
What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.
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