Junior Manager Process Excellence (all genders)

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy:
https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

Process Excellence (PEX) Returns & Refurbishment Team serves as the interface and first point of contact for warehouse, product and central logistics teams for local and network wide Return und Refurbishment process solutions and we strive for continuous improvements and process standardisation in our Inhouse and 3PL operated warehouses.

The Junior PEX Manager Returns & Refurbishment initiates, implements, documents and controls bottom-up/ top-down improvement and enablement projects as well as drives and coordinates best practice sharing within warehouse operations. The Junior Process Excellence Manager supports B2B and B2C business initiatives in the network, and the ramp-up of new processes end-to-end.

You are reporting into the Team Lead PEX Returns & Refurbishment and are contributing to initiatives we execute on the Zalando Group Strategy (ZGS). If you are passionate about logistics and are looking for an opportunity to shape the future of Returns & Refurbishment processes then join our innovative team and accelerate your personal development.

• You own small/medium sized projects by defining, planning, testing, implementing and documenting operational returns and refurbishment processes at returns and refurbishment centers

• You aim for process standardization across our entire logistic network

• You control accuracy of process execution by checking the process after implementation

• You support implementation of new platform products by adjusting or creating suitable processes

• You support logistic innovations to ease and improve operational processes

• You align technical adjustments for the used Warehouse Management System (WMS)

WE’D LOVE TO MEET YOU IF…

• You possess an initial experience of logistics and continuous improvement

• You have excellent communication skills, written and oral, in English with the ability to engage with a multilingual international customer base and teams at various levels German skills are of a huge advantage

• You are passionate in quality management, process management and are able to structure projects in a proper way

• You are familiar with analytical tools or languages (like SQL) and are able to use it for simple analysis 

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year (for Zalando SE)

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available
   

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us