The Role
Leads payroll operations across multiple European markets, with emphasis on UK and ROI payroll. Reviews calculations, reconciliations, journals, funding requests, statutory submissions, payments, and reporting. Manages outsourced payroll vendors, monitors SLAs and KPIs, supports audits and compliance, resolves complex issues, coaches payroll specialists, and drives standardization, automation, governance, and continuous improvement in partnership with HR, Finance, Tax, Treasury, Technology, and other stakeholders.
Summary Generated by Built In
Job Description :
ROLE PROFILEJob Title - Junior Manager – Payroll Operations (Europe)Level - L5CLocation - Bangalore, India (Global Business Services)Reports To- Global Payroll Manager (L5A)Context / ScopeDiageo Global Business Services (GBS) delivers standardized, compliant, and efficient payroll services that support Diageo's Performance Ambition. Within the Product People Experience Tower, the Payroll Operations team is responsible for delivering accurate, timely, and compliant payroll services while providing an exceptional employee experience through strong governance, operational excellence, and continuous improvement.The Junior Manager – Payroll Operations is responsible for leading the operational delivery of payroll across multiple European markets, with a strong emphasis on UK & ROI payroll operations. The role provides operational leadership by overseeing payroll processing delivered by Payroll Specialists and outsourced payroll providers, ensuring payroll inputs, calculations, statutory submissions, reconciliations, payments, and reporting are accurate, timely, and follows local legislation and Diageo's global payroll standards.The role partners closely with HR, First Point, Finance, Reward, Employment Tax, Treasury, Payroll Technology, Global Mobility, external payroll providers, and business stakeholders to ensure payroll is delivered efficiently while driving operational excellence, governance, vendor performance, process simplification, and continuous improvement across the European payroll landscape. About the Function:Finance at Diageo is about more than the numbers, it’s about shaping the decisions behind them. From guiding investment to unlocking growth, this team plays a critical role in how we perform today and how we plan for tomorrow. You’ll work with data, insight and digital tools to influence strategy and help drive a business that operates at global scale. It’s a fast-moving environment where no two days are the same, and where you’ll be supported to build your skills, grow your career and make a real impact.Financial- Ensure accurate and timely payroll payments across assigned European markets.
- Review payroll reconciliations, funding requests, journals, payment files, and reporting.
- Support payroll cost control through variance analysis and operational efficiencies.
- Ensure compliance with internal financial controls, audit requirements, and SOX/CARM controls where applicable.
- Provide operational oversight across multiple European payrolls with diverse legislative and statutory requirements.
- Demonstrate strong functional expertise in UK & ROI payroll, including statutory payments, taxation, pensions, benefits, and year-end activities.
- Manage relationships with multiple outsourced payroll vendors.
- Balance operational delivery, governance, compliance, continuous improvement, and customer expectations.
- Support regional and global payroll transformation initiatives.
- Partner with Payroll Specialists to ensure high-quality payroll delivery.
- Build strong relationships with payroll vendors to deliver agreed SLAs and KPIs.
- Collaborate with HR, Finance, Reward, Employment Tax, Treasury, Technology, and Global Mobility teams.
- Partner with Global Payroll Operations and Payroll Design & Excellence teams to embed global payroll standards.
- Support internal and external audit activities.
- Review payroll inputs, calculations, outputs, and reconciliations.
- Validate payroll journals, funding requests, statutory submissions, and payment files.
- Ensure payroll calendars and critical activities are completed on time.
- Support resolution of complex payroll issues and employee customer concerns.
- Ensure compliance with statutory and company payroll policies.
- Manage relationships with outsourced payroll providers.
- Monitor vendor SLA and KPI performance.
- Conduct operational governance meetings.
- Drive issue resolution and service improvements.
- Ensure strong vendor accountability.
- Ensure compliance with local payroll legislation across European markets.
- Review payroll controls and governance activities.
- Support internal and external payroll audits.
- Drive timely closure of audit findings.
- Maintain high standards of payroll data privacy and compliance.
- Drive payroll standardization across European markets.
- Identify automation and process simplification opportunities.
- Support payroll transformation initiatives.
- Maintain payroll documentation and standard operating procedures.
- Share guidelines across global payroll operations.
- Build collaborative relationships across HR, Finance, Reward, Tax, Treasury, Technology, and payroll vendors.
- Communicate payroll risks, issues, and operational updates.
- Coach and mentor Payroll Specialists.
- Drive a customer-centric payroll experience.
- Support change management and transformation initiatives.
- 7–8 years of experience in multi-country payroll operations with strong expertise in European payrolls.
- Hands-on experience handling European/ UK & ROI payroll operations, including statutory legislation, PAYE, National Insurance, pensions, year-end processes, and payroll compliance.
- Experience working with outsourced payroll providers (e.g., ADP, Zellis, Deloitte or equivalent).
- Strong understanding of European payroll legislation and statutory reporting.
- Experience reviewing payroll reconciliations, journals, funding requests, variance analysis, and payroll reporting.
- Experience supporting payroll audits and compliance activities.
- Bachelor's degree in HR, Finance, Accounting, Business Administration, or equivalent.
- Advanced Excel and analytical skills.
- Experience using HRIS and payroll systems such as Workday, SAP, Oracle, or equivalent.
- Multi-country European payroll operations
- Payroll quality assurance
- Payroll governance and compliance
- Payroll reconciliations
- Payroll reporting and analytics
- Vendor governance
- Continuous improvement
- Payroll documentation
- Payroll controls and audit readiness
- Customer management
- Vendor relationship management
- Strong communication skills
- Coaching and mentoring
- Analytical thinking
- Problem solving
- Operational risk management
- Planning and prioritization
- Cross-functional collaboration
- Customer and employee experience attitude
- Adaptability in a fast-paced global payroll environment
- Extensive experience handling European payroll operations, with exposure to UK & ROI payrolls. Experience supporting APAC payrolls would be an added advantage.
- Comfortable working in a sophisticated, multi-country outsourced payroll environment.
- Consistent record to lead payroll governance, manage vendors, resolve complex payroll issues, and drive continuous improvement initiatives.
- Strong customer leadership skills with the ability to influence cross-functional teams across HR, Finance, Tax, Technology, and external payroll providers.
Worker Type :
RegularPrimary Location:
Bangalore Karle Town SEZAdditional Locations :
Job Posting Start Date :
2026-09-09Skills Required
- 7–8 years of experience in multi-country payroll operations with strong European payroll expertise
- Hands-on experience with European, UK, and ROI payroll operations, including statutory legislation, PAYE, National Insurance, pensions, year-end processes, and compliance
- Experience working with outsourced payroll providers such as ADP, Zellis, Deloitte, or equivalent
- Strong understanding of European payroll legislation and statutory reporting
- Experience reviewing payroll reconciliations, journals, funding requests, variance analysis, and payroll reporting
- Experience supporting payroll audits and compliance activities
- Bachelor's degree in HR, Finance, Accounting, Business Administration, or equivalent
- Advanced Excel and analytical skills
- Experience using HRIS and payroll systems such as Workday, SAP, Oracle, or equivalent
- Experience supporting APAC payrolls
Diageo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diageo and has not been reviewed or approved by Diageo.
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Fair & Transparent Compensation — Pay is considered competitive and often described as top-tier, particularly in manufacturing and salaried roles, with many indicating they feel fairly compensated. Compensation is frequently cited as a strong reason to join and stay despite pressures in some parts of the business.
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Parental & Family Support — Parental leave is widely recognized as a flagship offering, equalized across parents and inclusive of adoption and surrogacy, with benefits and bonuses maintained during leave. This family-friendly approach is highlighted as industry-leading and a standout element of the package.
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Retirement Support — Pension schemes are described as generous, with notable employer contributions enhancing long‑term financial security. In key markets such as the UK and U.S., offerings like pensions and 401(k) plans are presented as core components of total rewards.
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The Company
What We Do
Diageo's official LinkedIn account. We're a global leader in premium drinks, across spirits and beer, a business built on the principles and foundations laid by the giants of the industry. With over 200 brands sold in 180 countries, our portfolio has remarkable breadth. From centuries-old names to exciting new entrants, and global giants to local legends, we're building the very best brands out there, and with over 30,000 talented people based in over 135 countries, we're a truly global company. With such diversity, we're able to truly represent our broad consumer base and think differently about the future. To maintain our position as leaders in the alcoholic beverage market, we always invest in the future and are mindful of the impact we have. Because just like the legends of our past, we're here to raise the bar – for people as well as the planet
