The Role
Manage and qualify top-of-funnel leads: import/export and clean data in CRM, enroll leads in Marketo, review profiles and engagement, score leads per ICP, forward high-potential leads to sales, follow SOPs, handle replies quickly, and support light data entry and reporting while collaborating with Sales and Ops.
Summary Generated by Built In
Hey, you! Wanna become #OneOfUs?
We are on the lookout 🕵🏻 for the next awesome process-driven detail master to join HKR.TEAM as a Lead Qualifier, working for a US-based client in managing and qualifying top-of-funnel leads so the sales team can focus on closing deals. 🇺🇸
Btw, HKR.TEAM was remote before it was even cool! 😎
Remote is allowed, encouraged, and the norm. Now, and forever. There’s only one catch, and it comes from this guy:
“Whatever you are, be a good one” - Abraham Lincoln.
To apply, please fill out our external form. 🤞🏼
(You will be redirected to it automatically, once you click "Apply").
What you'll be doing?
- 🔸 Export leads from third-party sources and import them into Salesforce, ensuring accurate and structured data flow.
- 🔸 Keep lead records clean and updated — assign owners, update statuses, remove duplicates, and maintain CRM hygiene.
- 🔸 Enroll and unenroll leads in Marketo and other automated workflows as needed.
- 🔸 Review lead profiles, social media accounts, and engagement metrics to evaluate quality.
- 🔸 Qualify leads based on our Ideal Customer Profile (ICP) and internal scoring framework (follower count, engagement rate, etc.).
- 🔸 Forward high-potential leads (scores 3–4) to the sales closers and discard or deprioritize low-quality leads (scores 1–2) following the agreed process.
- 🔸 Follow detailed SOPs while maintaining high speed and accuracy in processing.
- 🔸 Ensure replies are handled quickly so the closing team can act fast.
- 🔸 Support light data entry and administrative tasks related to the lead funnel.
- 🔸 Collaborate with Sales and Ops teams, flag bottlenecks, and report recurring process issues.
About you
- 🎯 You’ve worked in customer support, data entry, or operational/admin roles where high task volume is the norm.
- 🎯 You’re extremely detail-oriented and highly organized — nothing slips through the cracks.
- 🎯 Your English is at a high level (C1 or above), both written and spoken.
- 🎯 You’re confident in your communication style and eager to grow into a future Sales or Account Manager role.
- 🎯 You’re comfortable working in CRM systems (Salesforce is a big plus, but we’ll train you).
- 🎯 You can follow SOPs to the letter while maintaining speed and accuracy.
- 🎯 You have solid critical thinking skills and can evaluate lead quality using predefined criteria.
- 🎯 You’re structured, process-driven, and comfortable working independently in a remote setup.
- 🎯 You have reliable internet and a computer that can handle high-volume CRM work smoothly.
- 🎯 You’re ambitious, proactive, and motivated to develop into a client-facing position over time.
Perks
- 💰 Fair market pay
- 🏋🏻 7card - national coverage for sport & wellness activities
- 🏥 A very inclusive medical insurance plan at Regina Maria
- 🏠 Remote, full-time job - work from the comfort of your own home!
- 🕐 Mon-Fri, 10 AM - 7 PM schedule (with 1 hour of lunch break 🍕)
- 🥳 Start-up culture, young team, no egos, no BS
About Us
✨ At HKR.TEAM, we're all about the start-up life—innovative and dynamic, not corporate and stuffy. We're on a mission to simplify global HR.
✨ Transparent culture, tech-savvy, and quick decision-making.
✨ Feedback fuels our growth, and we celebrate all wins. Meritocracy is our game; it's what you bring to the table that counts.
✨ Fantastic mix of US clients with more to come.
✨ We value ownership and getting things done. We ask, "How much did you care?" If you're passionate, you're nailing it.
✨ Ideal for creative minds who love contributing ideas and improving processes.
✨ Oh... and we don't waste time in useless meetings.
Location
🧭 Based in Bucharest and Cluj, Romania, we're remote-first. Whether you work from home or pop into the office, we support what works best for you. Embracing change is who we are.
Skills Required
- Experience in customer support, data entry, or operational/admin roles handling high task volumes
- High attention to detail and strong organizational skills
- Advanced English proficiency (C1 or above), written and spoken
- Comfortable working with CRM systems
- Experience with Salesforce
- Familiarity with Marketo or marketing automation platforms
- Ability to follow SOPs precisely while maintaining speed and accuracy
- Critical thinking skills to evaluate lead quality using predefined criteria
- Reliable internet connection and a computer capable of high-volume CRM work
- Ability to work independently in a remote setup and collaborate across teams
- Willingness to grow into Sales or Account Manager roles over time
Am I A Good Fit?
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The Company
What We Do
HKR.TEAM provides bespoke global workforce solutions and is evolving into a vibrant talent network that bridges professionals with opportunities. On a mission to simplify global HR, they specialize in co-managed teams for Customer Support, Sales, Operations, AI Annotation, and IT, offering flexible remote employment and employee of record services to help companies scale efficiently and access a diverse, high-performance global talent pool.
