Junior IT Systems Administrator

Posted An Hour Ago
Be an Early Applicant
São Paulo, BRA
Hybrid
Junior
Pharmaceutical
The Role
Provide supervised desktop and peripheral troubleshooting, handle IT support tickets, assist with installation/configuration/upgrades, maintain hardware/software inventories, document issues/resolutions, and deliver basic IT training to staff.
Summary Generated by Built In
Company Description

PSI is a leading Contract Research Organization with more than 25 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications.

Job Description

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Junior IT Systems Administrator to provide daily technical support.

The scope of responsibilities will include:

  • Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
  • Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
  • Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
  • Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
  • Responsibility for documentation of system problems and resolutions
  • Assistance with providing basic IT training to PSI staff

Please upload your CV in English

Qualifications

  • College Degree preferably in Computer Science or a related field
  • At least 1+ years of experience in IT
  • Full working proficiency in English
  • Microsoft Certified Desktop Support Technician (MCDST) training is a plus
  • Related experience in systems and network administration
  • Knowledge of basic systems administration tools and processes
  • Ability to plan, multitask and work in a dynamic team environment
  • Advanced communication, collaboration, and problem-solving skills

Additional Information

We offer:

  • Excellent and flexible working conditions
  • Extensive training and friendly, collegial team
  • Competitive salary and benefits package
  • Opportunities for personal and professional growth

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.

Skills Required

  • College degree in Computer Science or related field
  • At least 1+ years of experience in IT
  • Full working proficiency in English
  • Related experience in systems and network administration
  • Knowledge of basic systems administration tools and processes
  • Ability to plan, multitask and work in a dynamic team environment
  • Advanced communication, collaboration, and problem-solving skills
  • Microsoft Certified Desktop Support Technician (MCDST) training
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The Company
HQ: Zug
1,939 Employees
Year Founded: 1995

What We Do

PSI is a leading full-service global Contract Research Organization whose key strength is predictable patient enrollment across multiple therapeutic areas. PSI is known in the industry as a CRO focused on ‘on-time project delivery’. This is achieved through investing substantial effort and MD resources into performing quality feasibility assessments that provide an accurate predictor of study timelines. PSI’s global reach allows us to run clinical trials across multiple continents, in 50+ countries around the world. PSI’s reputation is that of a 'no-nonsense'​ CRO focused on timely patient enrollment and project delivery. An exceptionally high repeat and referral business rates alongside low staff turnover are indicative of our commitment to be the best CRO in the world as measured by our clients and our employees. http://www.psi-cro.com

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