🟢 Are you located in Brazil? Join us as we actively recruit in this country, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you!
We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting.
🟩 What's in it for you:
- Join a global IT company with 1,000+ specialists and a strong presence in Latin America
- Work hands-on with Google Workspace, Atlassian tools, operating systems, networks, and lab hardware
- Build your skills in IT support with opportunities to grow into SRE and DevOps roles
✅ Is that you?
- Experience troubleshooting hardware, systems, and applications
- Experience working with macOS, Linux (Ubuntu), or Windows environments
- Experience configuring laptops, reinstalling operating systems, and setting up software
- Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
- Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
- Experience sourcing and managing IT equipment
- Ability to create and maintain clear documentation
- Intermediate+ English level
- Strong communication, collaboration, and problem-solving skills
- Proactive, responsible, and team-oriented mindset with a willingness to learn
Desirable:
- Familiarity with SaaS systems and cloud services
- Previous experience in IT support, helpdesk, or system administration environments
🧩Key responsibilities and your contribution
In this role, you’ll support day-to-day IT operations, equipment management, and technical troubleshooting.
- Support and administer macOS, Linux (Ubuntu), and Windows environments
- Troubleshoot and resolve hardware, system, and software issues
- Configure laptops, reinstall operating systems, and set up required software
- Manage users and permissions in Google Workspace, Atlassian, and other platforms
- Create and maintain organized technical documentation
- Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
- Support and maintain internal lab environments and networks
- Assist with basic scripting tasks and automation initiatives
🎾 What's working at Dev.Pro like?
Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background
🌐 We are 99.9% remote — you can work from anywhere in the world
🌴 Get 30 paid days off per year to use however you like — vacations, holidays, or personal time
✔️ 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
⚡️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
💵 We pay in U.S. dollars and cover all approved overtime
📓 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer
Interested? Find out more:
📋How we work
💻 LinkedIn Page
📈 Our website
💻IG Page
Skills Required
- Experience troubleshooting hardware, systems, and applications
- Experience working with macOS, Linux (Ubuntu), or Windows environments
- Experience configuring laptops, reinstalling operating systems, and setting up software
- Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
- Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
- Experience sourcing and managing IT equipment
- Ability to create and maintain clear documentation
- Intermediate+ English level
- Strong communication, collaboration, and problem-solving skills
- Proactive, responsible, and team-oriented mindset with a willingness to learn
What We Do
Dev.Pro helps innovative technology companies scale their business by leveraging our software engineering expertise to support them every step of the way. It was founded by entrepreneurs and technologists, with the goal of helping technology-driven companies to develop their innovative software products and grow their businesses. We started as an American company in 2011 and now have offices in different locations. Part of our development centers are located in Ukraine and we support Ukrainian specialists by providing them with career opportunities around the world. Also over the past few years, we have been hiring specialists from very different countries and continue to do so, expanding and globalizing the company. True to our roots, we remain creative and nimble, tailoring our engagement with clients to meet their specific needs. Some come to us for our engineering expertise, some for the rapid delivery, and some for cost efficiency. But what truly sets us apart is the alliance we forge with our clients over time, aligning our success with theirs.
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