We are looking for a Junior IT Operations Analyst to join a project at a company specializing in the management of financial markets.
Responsibilities
- Support the availability and stability of services in the European market by monitoring production and test environments.
- Assist in resolving operational alerts and incidents.
- Support the management of tickets for incidents, changes, and service requests, ensuring SLA compliance.
- Participate in the execution of critical incident procedures and the preparation of post-incident reports.
- Contribute to the creation and maintenance of operational procedures and knowledge articles.
RequirementsTechnical Requirements
- Operating Systems: RedHat, Linux, Windows Server, Openshift.
- Cloud & Microservices: AWS, Azure, Microservices, Lambdas.
- Monitoring Tools: Logic Monitor, Nagios, Grafana, Kibana.
- Scripting / Automation: Bash and Python.
- Databases: Basic knowledge of DB and troubleshooting.
- Networking: Basic understanding and troubleshooting skills.
- Linux Commands: Experience with administration and maintenance commands.
- Scheduling Tools: Tidle.
- Knowledge of ITIL and service management best practices.
- Familiarity with ticketing tools, preferably JIRA.
- Bachelor’s degree in Computer Engineering or related field.
- Strong communication skills and ability to prioritize tasks.
- Motivated to learn and develop IT operations skills.
- Strong analytical and problem-solving skills, with attention to detail.
- Good communication skills in English.
- Ability to work in a fast-paced, 24/7 operational environment (including shift work, if required).
Benefits
- Hybrid work (Porto).
Top Skills
What We Do
Alongside | Build Great Products with Great Teams
Alongside helps VC-backed start-ups, scale-ups and digital-first enterprises accelerate their roadmaps by assembling elite, time-zone-aligned teams of software engineers, product managers and UX/UI designers, often in under 14 days. Our Porto HQ sits in Europe’s fastest-growing tech hub and taps a vetted global talent pool that lets you ship faster, reduce burn and stay laser-focused on product-market fit.
Why high-growth companies choose Alongside
• Top 1 % practitioners: rigorously screened full-stack, mobile, blockchain & AI/ML engineers, plus senior designers and product leaders. 
• Flexible engagement models: scale a single specialist, an entire squad, or an autonomous build-and-ship pod.
• End-to-end ownership: discovery → design → development → launch, with weekly velocity reports and transparent KPIs.
• Cost-efficient remote talent: New York, Porto, Pune & Hanoi offices give you round-the-clock progress without Silicon-Valley price tags. 
• Proven track record: core Alongside team took Arkive, the world’s first decentralised museum, from idea to funded product. We helped Circuit Security to secure 4.5M in funding and many other startups.
