IT Infrastructure Engineer

Reposted Yesterday
Easy Apply
Chicago, IL
Hybrid
80K-100K
Junior
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
At TravelPerk, our mission is clear, connect people in real life in the most enjoyable and sustainable way possible.
The Role
Provide IT support during EU late night hours, resolve IT and audio-visual issues, and assist with infrastructure projects.
Summary Generated by Built In

About Us

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Hear more about TravelPerk. 

About the Role:

To support the continued growth and scalability of our business, particularly in the US region.
The primary objectives of this role include providing on-call support during EU late night hours, addressing IT and audio-visual issues at all US hubs, and assisting with infrastructure projects. This addition is expected to significantly enhance the user experience for our US operations and enable seamless 24-hour support coverage.So, we need to fix the holes in our IT support system to keep growing and scaling our business, especially in the USA. 

What will my day look like?

As an IT Infrastructure Engineer you would…

  • On-Call Support: 
  • Provide on-call IT support during EU late night hours (11 PM to 7 AM CET), ensuring continuous coverage and quick resolution of critical issues.
  • IT and Audio-Visual Support: 
  • Address IT and audio-visual issues at all US hubs, providing timely troubleshooting and solutions to minimize disruption.
  • Infrastructure Projects: 
  • Assist in the planning, execution, and monitoring of IT infrastructure projects, ensuring adherence to timelines and quality standards.
  • Collaboration and Reporting: 
  •  Work closely with the senior IT team and report on support issues, project progress, and any roadblocks encountered.

What do we offer?

  • Competitive compensation, including equity in TravelPerk
  • Generous vacation days so you can rest and recharge
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
  • Financial benefits like 401k with company matching and an HSA plan
  • Family services that include adoption benefits and equal paid parental leave
  • Global presence and hybrid work availability
  • Unforgettable TravelPerk events, including travel to one of our hubs
  • Learning and professional development opportunities
  • Mental health support tool for your wellbeing
  • Exponential growth opportunities
  • VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice
  • "Work from anywhere" in the world allowance of 20 working days per year.

Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $80,000-100,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.

How we work

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our Boston hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.

How We Work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

Protect Yourself from Recruitment Scams
All official communication from TravelPerk will always come from email addresses ending in @TravelPerk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from TravelPerk that seems suspicious, please do not respond. Forward it to [email protected] and we’ll confirm whether it’s legitimate.

Top Skills

Audio-Visual Systems
Infrastructure Management
It Support

What the Team is Saying

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Ronny
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The Company
HQ: Barcelona, Barcelona
1,800 Employees
Year Founded: 2015

What We Do

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Why Work With Us

At TravelPerk, work is more than a job, it’s a chance to grow, innovate, and build meaningful connections. We foster a culture where development is prioritized, potential is unlocked, and every voice counts. Whether you’re looking to pivot your career, TravelPerk is a place to thrive, make an impact, and be part of something extraordinary.

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TravelPerk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our company's purpose is to connect people in real life and we believe in practicing what we preach! We are an In Real Life first company and have a hybrid work structure with the expectation that team members are in office at least 3 days a week.

Typical time on-site: 3 days a week
HQGlobal Headquarters - Barcelona
Berlin
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Boston
Chicago
Edinburgh
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London
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