We are looking for a Junior IT Engineer to join our Corporate IT team based in Poznań. This role involves providing technical assistance to individuals within our organization. The primary objective is to facilitate the smooth and effective utilization of computer technology by Profitroom staff.
Within this capacity, the IT Engineer takes care of identifying and resolving issues reported by users while also offering guidance and assistance related to operating systems, office software, computer hardware, and network usage.
- Provide technical support to users by diagnosing and resolving hardware and software issues.
- Maintain and manage IT systems to ensure smooth day-to-day operations.
- Perform remote troubleshooting and effectively resolve technical problems.
- Collaborate with team members to optimize and improve technological processes.
- Maintain up-to-date technical documentation and operational procedures.
- Monitor systems and report potential IT security risks.
RequirementsWhat we're looking for
- Operating Systems — basic knowledge of macOS and Windows operating systems.
- Troubleshooting — ability to diagnose technical issues and effectively resolve them, both onsite and remotely.
- Growth Mindset — willingness to learn and develop IT competencies.
- Soft Skills — strong teamwork and communication skills.
- Languages — English language proficiency at a minimum B2 level, and Polish C1.
- Networking — basic knowledge of computer networks.
- Development — basic scripting skills.
BenefitsWhat comes with the job
Form of employment: Employment contract. Salary range: 5500 to 7000 PLN gross per month.
- Flexibility — flexible work model, combining work from our office in Poznań with remote work.
- Development — English classes and a dedicated team development fund.
- Health & Wellbeing — co-financed medical and life insurance, plus access to sports facilities.
- Time off — 24 / 26 days off.
- Company Perks — retreats and events, wedding and baby packs, and an employee referral program.
- Culture — flat hierarchy, open communication, and no bureaucracy.
- Intro call with the Recruiter (up to 45 minutes).
- Role and Team fit interview with Hiring Manager (up to 60 minutes).
Skills Required
- Basic knowledge of macOS and Windows operating systems
- Ability to diagnose and resolve technical issues onsite and remotely
- Willingness to learn and develop IT competencies
- Strong teamwork and communication skills
- English proficiency at minimum B2 level
- Polish proficiency at C1 level
- Basic knowledge of computer networks
- Basic scripting skills
What We Do
Profitroom is a connected hospitality technology platform serving hotels, resorts, and hotel groups. Its cloud-based products support the guest journey from inspiration and direct booking through engagement, retention, and personalized stay experiences. The platform helps properties increase reservations and revenue, strengthen guest loyalty, automate operations, streamline growth, and reduce workload through booking, CRM, marketing, distribution, connectivity, and AI-driven solutions.
