(5 days/week) to provide first-line technical support for employees across the company. You will be responsible for ensuring stable hardware and software operations, assisting with employee onboarding, and maintaining access controls.
Key Responsibilities
- Handle IT support requests via ticketing system (Jira)
- Set up and maintain workstations (Windows & macOS)
- Manage equipment lifecycle: issuance, return, and asset tracking
- Process user access requests in line with internal policies
- Maintain IT security measures and documentation
- Contribute to the team knowledge base
Skills, Knowledge and Expertise
- 1+ year in IT support / service desk
- Solid knowledge of Windows, macOS, and networking basics (TCP/IP)
- Experience with Jira, Google Workspace, or Office 365
- Excellent communication skills in English
- Linux or network equipment experience (MikroTik, Cisco, Ubiquiti) is a plus
Why join us
- Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries
- Develop your professional skills with access to mentoring, career consulting, and learning programs
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
- Work alongside people who take initiative, speak openly, and challenge themselves to grow
- Improve your language skills through co-financed courses and internal speaking clubs
- Annual salary from 21 000 EUR gross
About
inDrive is a global tech company on a mission to challenge injustice through fair choices. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 400M installs across 48 countries.Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. We are committed to having a positive impact on people’s lives both through our core business, which supports local communities via a fair pricing model; and through the work of our impact programs. Ready to ignite your inner drive?
Skills Required
- 1+ year in IT support / service desk
- Solid knowledge of Windows
- Solid knowledge of macOS
- Networking basics (TCP/IP)
- Experience with Jira
- Experience with Google Workspace or Office 365
- Excellent communication skills in English
- Fully on-site in Limassol (5 days/week)
- Linux experience
- Network equipment experience (MikroTik, Cisco, Ubiquiti)
What We Do
inDrive is a global IT and transportation platform inDrive is one of the world’s fastest growing online ride-hailing services. Its services are available in over 749 cities in 46 countries throughout the world. The Company’s app has been downloaded over 150 million times. inDrive offers other services, including intercity transportation, freight and cargo services, as well as delivery services in different markets of operations. inDrive is based in Mountain View, California, and operates regional hubs in the Americas, Asia, the Middle East, Africa and the countries of the CIS, and employs over 2,000 people. In early 2021, inDrive achieved unicorn status after closing a $140m investment round with Insight Partners, General Catalyst, and Bond Capital, which valued the company at $1.23 billion.
