About Us!
Raptor was founded in 2002 with the mission to protect every child, every school, every day. Today, Raptor is a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety life cycle, ranging from crisis prevention and preparation to emergency response and recovery. Raptor’s globally integrated product portfolio supports a school’s foundation of safety and wellbeing, including Emergency Management, Campus Movement, Student Wellbeing and Safety Training and Compliance.
Position Overview:
As a Junior Integration Specialist, you will be responsible for performing data and software integrations with customers to ensure they get the most out of their investment.
Job Duties & Responsibilities:
- Meeting with clients following the sale to collect information and requirements related to setting up relevant integrations for their Raptor system, primarily:
- Student Information System -> Raptor integrations
- Raptor -> Student Information Systems integrations
- Active Directory integrations
- API integrations
- Communicating with clients throughout the set-up process to ensure all parties have what they need to be successful.
- Consulting with customers throughout the set-up process and beyond to ensure their data is maximizing the value of the Raptor system.
- Provide data validation results to customers and guidance for improvement.
- Updating key stakeholders on any deliverable or project milestone completions.
- Act as a subject matter expert on integrations for all departments and collaborators.
Qualifications:
- Bachelor’s degree in a Business related or technical field.
- 2+ years of relevant experience in a project management and customer centric role.
- Must be detail oriented and have the ability to think technically.
- Excellent deductive reasoning skills.
- Strong soft skills are a must.
- Customer centric.
- Understanding of Software Integrations is a plus.
What's in it for you?
- You join the gold standard in school safety software.
- You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.
- You will work with diverse teams made up of some of the best minds in the industry.
- You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.
- You will have access to a robust benefits package that includes:
- Remote-first philosophy
- 11 Paid holidays per year
- Workplace flexibility
- Affordable health coverage after 60 days (medical, dental, vision), paid 100% for employee only medical
- Company paid life insurance, STD, and LTD
- Pet insurance
Due to the high volume of applications we receive, we are unable to personally respond to every applicant or provide individual feedback. Candidates selected to move forward will be contacted directly by our team. We appreciate your interest in Raptor Technologies.
If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to [email protected] for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.
Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
Skills Required
- Bachelor's degree in a business-related or technical field
- 2+ years of relevant experience in a project management and customer-centric role
- Detail-oriented with the ability to think technically
- Excellent deductive reasoning skills
- Strong soft skills
- Customer-centric approach
- Understanding of software integrations
What We Do
Raptor is driven by our mission to protect every child, every school, every day. Founded in 2002, Raptor provides integrated school safety software enabling schools to safeguard students and staff, screen visitors, track volunteers, report on drills, respond to emergencies, and reunite families. Raptor is trusted by over 50,000 schools worldwide to keep staff and children safe.
