Are you our new Junior Sales Excellence Analyst?
We are looking for a motivated and detail-oriented Junior Sales Excellence Analyst to support the ongoing development, maintenance, and improvement of Intrum Salesforce platform and other sales tools. This role is ideal for someone who enjoys problem-solving, data analysis and administration, optimizing business processes through technology. You will work in Group Sales excellence team, closely with business stakeholders in all Intrum countries to understand requirements, support system, and ensure that Salesforce and other sales tools meets the organization’s evolving needs.
What will you do:
- Take part in daily administration and support of Salesforce, including user management, permissions, profiles, and data integrity
- Create and maintain reports, dashboards, and other sales tools in Salesforce
- Monitor data quality, troubleshoot user issues, and support data imports/updates
- React to compliance or data integrity issues
- Gather and analyze business requirements from different countries and translate business needs into clear user stories or specifications for development of Salesforce
- Support testing of new features, bug fixes, and enhancements in Salesforce
- Participate in process reviews to identify opportunities for improvement
- Help to develop user guides and take part in the end-user training or support materials
- Work closely with Group Sales Excellence manager, developers, business analyst and business stakeholders in all countries
- Support user adoption of new Salesforce features and process improvements
- Take a part in monthly and ad-hoc sales results and activities reporting
- Take a part in the maintenance of other sales tools, such as Qualtrics and LinkedIn Sales Navigator
What we´re looking for:
Education & Experience
- Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
Technical Skills
- Basic understanding of what is CRM overall
- Capable of quickly learning to work with a new tool
- Experience in building reports in MS Excel (using Power queries, pivot tables and other smart ways)
- Experience in building professionally designed slides in MS PowerPoint
Soft Skills
- Responsible and thoughtful
- Having analytical and problem-solving skills
- Excellent in verbal communication and documentation abilities (in English!)
- Capable for polite and on time communication with stakeholders
- Detail-oriented, proactive, and eager to learn
- Comfortable working in a collaborative, cross-functional environment
- Ready to take an extra step in order to grow the competences
- Trustworthy
What we offer:
At Intrum we offer not only a challenging and rewarding career but also:
- A challenging, exciting and developing position in an international company with growth ambitions
- Highly motivated and skilled co-workers globally
- Being part of a supportive culture where effort counts
- We facilitate your learning through different learning arenas
- Salary: 1500- 1700€ gross/month
About Intrum:
Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.
Intrum has circa 9,000 dedicated professionals who serve around 70,000 companies across Europe.
At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.
How to apply: If you are interested in this position and believe you have the right qualifications, please send your English CV and a cover letter via the “apply button”
**Please note that as a multinational company, our Global Talent Acquisition Partner is based in Spain. You might receive a call with a Spanish phone number.**
At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
Top Skills
What We Do
Intrum is Europe’s undisputed market leading credit management services company, with a complete range of credit management and financial services with a strong base in collection operations. We have more than 10,000 experienced employees across 20 countries in Europe. Our headquarter is located in Stockholm, Sweden, and we are listed on the Stockholm Stock Exchange. We help companies prosper by caring for their customers. Every year we support 80,000 companies in a variety of industries who have difficulties getting paid for goods and services that they have sold. Through Intrum’s wide range of credit management services, we help companies of all sizes, to improve their cash flow and increase liquidity. Every day we are in contact with 250,000 people in debt. Through our ethical approach, we listen, respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and come back in control over their financial situation. This is how we lead the way to a sound economy for companies, individuals and society as a whole
