About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
Job Description:
The Forward Deployed Engineering team at DevRev is responsible for architecting and building solutions that deliver the optimal experience for our customers. As customers progress through their DevRev journey, they may require integrations with enterprise systems, workflow automation, or custom enhancements to the platform.
As a Junior Forward Deployed Engineer, you will work alongside experienced engineers and cross-functional teams to help design and implement integrations, automations, and AI-driven solutions. You will gain hands-on experience applying AI/ML techniques, coding, and building scalable solutions that enhance the customer experience, while receiving mentorship to grow your technical and problem-solving skills.
Objectives:
- Assist in designing, developing, and implementing integrations, automations, and customizations across DevRev and customers’ workflows.
- Apply AI techniques, including Generative AI and prompt engineering, under guidance from senior team members.
- Conduct basic data analysis, write SQL queries, and help build dashboards to share insights.
- Participate in cross-functional communication to ensure requirements and feedback loops are maintained.
- Learn new tools and assist in guiding customers through critical workflows.
Ideal Candidate Qualifications:
- Degree in Software Engineering or equivalent experience (recent graduates welcome).
- Hands-on coding experience in TypeScript/JavaScript, Python, APIs, Webhooks, and SQL.
- Basic understanding of AI/ML concepts; familiarity with Generative AI and LLMs is a plus.
- Strong communication skills in English.
- Result-oriented, eager to learn, and comfortable working in a fast-paced environment.
- Passion for challenging work and growing as an engineer.
Nice to Have:
Exposure to vector databases, data embeddings, NodeJS, or Golang.Interest in customer-facing solutions and workflow automation.
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Skills Required
- Degree in Software Engineering or equivalent experience
- Hands-on coding experience in TypeScript or JavaScript
- Hands-on coding experience in Python
- Experience with APIs and Webhooks
- Ability to write SQL queries and perform basic data analysis
- Basic understanding of AI/ML concepts
- Familiarity with Generative AI and LLMs
- Strong communication skills in English
- Result-oriented, eager to learn, comfortable in fast-paced environments
- Exposure to vector databases or data embeddings
- Experience with NodeJS or Golang
- Interest in customer-facing solutions and workflow automation
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
