The Role
Lead and supervise warehouse operations to meet client KPIs; attend planning and review meetings; resolve customer and supplier issues; generate client reports; conduct supplier evaluations; ensure compliance with safety, quality, SOPs and audit requirements; authorize warehouse transactions.
Summary Generated by Built In
Sourcing & Leadership:
- Leading the team towards achieving client KPI’s and their expectations while being the part of the operation team.
- Living the ADV values and setting up an example to the team in order to sustain business ethics.
- Over look the entire operations
Strategic Planning:
- Attending to relevant forums such as planning meetings, internal cluster review meeting, review meetings with customers, internal support teams and 3rd party suppliers in order to ensure that all customer requirements are serviced to their expectations.
Customer / Supplier Focus:
- Resolve internal & external customer complains.
- Attending all customer complaints as per the company guidelines by coordinating with the relevant parties to solve them to keep the customer satisfied.
Measurement, Analysis & Knowledge Management:
- Responsible for generating all reports to be furnished to clients and forwarding them to ensure all timelines agreed on reporting are met.
- Conduct quarterly supplier evaluations and communicate its progress & monitor improvements to ensure to increase their rating which would help in improving service standards of the company.
Process Management:
- Responsible to comply with safety and quality standards, company and client SOPs and audit requirements by coordinating with the safety and audit teams through supervising people, process, systems to create safe and quality work environment.
- To act as the authorized personal for all warehouse related transactions.
Qualification
- Minimum 1 - 2 years of experience in warehouse & an inventory management environment.
- Degree/Certificate course in Supply Chain Management.
- Strong analytical and problem-solving skills.
- Working Knowledge in MARK/SAP/JDE, Accounting
- A well organized, methodical hardworking individual with good communication skills.
- Ability to handle pressure and deliver on time.
- Ability to work with Ms Office Packages.
Skills Required
- 1-2 years experience in warehouse and inventory management
- Degree or certificate in Supply Chain Management
- Strong analytical and problem-solving skills
- Working knowledge of MARK, SAP, JDE and accounting systems
- Well organized, methodical, hardworking with good communication skills
- Ability to handle pressure and deliver on time
- Ability to work with Microsoft Office packages
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The Company
What We Do
Hayleys Advantis Limited is the transportation and logistics arm of Hayleys PLC with over 50 years of industry presence. As a pioneer in providing integrated logistics solutions, the company represents some of the world's foremost shipping lines, international freight forwarders, and the largest air express transportation company in Sri Lanka, specializing in international freight management, marine services, and terminals and engineering services.
