Junior Data Product Support (f/m/d) (Maternity Cover)

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX, which forms the off-price segment of LuxExperience, is the leading destination for multi-brand off-season online luxury shopping. The NYSE listed group operates worldwide.

To support our Data support team we are searching for a Junior Data Product Support (Maternity cover 1 year) (f/m/d) to be based in our Munich office.

WHAT YOU WILL DO

As part of the AI Applications and Data Products Team within the Data & Analytics Department at LuxExperience, you will:

• Act as the first line of support for urgent stakeholder requests, performing initial data screening, troubleshooting, and prioritization of issues.

• Work closely with the Engineering Team to monitor team bandwidth and route bugs or requests to specific analysts and engineers based on their domain focus.

• Manage, define, and prioritize incoming operational requirements based on strategic business value, operational urgency, and technical feasibility.

• Partner with Analytics stakeholders to align priorities, manage expectations, and translate business needs into actionable data requirements.

• Coordinate the response to critical data issues (e.g., attribution discrepancies, GA4/tracking issues, pipeline failures) by conducting initial data investigations using SQL.

• Contribute to improving product governance, requirement documentation, and cross-functional ways of working.

• Support long-term quarterly planning and gather feedback to improve data product adoption and lifecycle management.

WHO YOU ARE

• Degree in (business) informatics, computer science, economics, business administration, or other relevant field

• Solid knowledge of SQL with the ability to independently query data to analyze, validate, and troubleshoot business requests

• Strong problem-solving skills, with the ability to effectively prioritize tasks when triaging time-sensitive requests

• Proactive, solution-oriented, and capable of translating complex technical concepts to non-technical business leaders and vice versa

• Very good written and verbal communication skills in English

• Good understanding of the data ecosystem (e.g., data warehousing, ETL processes, APIs) and BI platforms (e.g., Power BI, Tableau, Looker) or willingness to learn

• Experience using Databricks is a plus

• Previous experience in Data Product Management, Data Analytics, or an Operation Data Support role is a plus

WHAT WE OFFER

• Up to 32 days of holiday, depending on the length of service, starting with 28 days

• Mobile office with up to 20% of your total contracted hours (job and position permitting)

• 10 days/year of mobile office abroad in EU-countries (job and position permitting)

• Language & e-learning courses

• Staff discount of up to 30%

• Company pension scheme

• Discounted membership for selected sports platforms & gyms

• Individual support on mental health & well-being (e.g. compatibility work and family life)

• Social Day

• Employee Share Purchase Plan