Let’s be #BrilliantTogether
OVERVIEW
ISS STOXX is hiring! The Ballot Ingestion team is chiefly responsible for the accurate and timely entry of non-electronic ballots into our proprietary systems. ISS can receive ballots in various forms (mail, email, fax, direct request, etc.), and the Ballot Ingestion team monitors a number of daily reports in order to identify and resolve these ballots. Analysts also work with internal and external groups to improve application functionality, operational efficiency, and communication between all involved parties with regards to the proxy voting process.
RESPONSIBILITIES
Monitor the processes by which information and data are added to or exported from production systems through electronic data feeds and other media.
Maintain data to ensure quality of mission critical information using both proprietary applications and commonly used business software applications.
Work with account managers and client on boarding to ensure that required client data is received in a timely and high-quality manner.
Ensure comprehensive audit trails are in place for data that is received from or sent to production systems.
Support development of training documentation and systems to support growing team.
In addition to the above operations responsibilities, the following activities are representative of the different functions for the team:
Voting Operations – Ballot Ingestion:
Monitor and resolve all ballot entry related issues within ISS systems.
Act as a Subject Matter Expert for receipt and entry of non-electronic ballots.
Coordinate with our Client Service teams to ensure that entry requests related to proxy voting and record keeping are efficiently resolved.
Responsible for operations specific Key Performance Indicators.
Timely resolution of workflow related processes and internal questions.
Additional duties as assigned by manager.
QUALIFICATIONS
Training & Experience:
Bachelors’ degree in Business, Finance, Economics or any equivalent/related course
This is an entry-level position. Fresh graduates or no work experiences are encouraged to apply.
Strong data entry skills
Strong verbal and written communication skills
Knowledge and experience in using MS Office
Advance knowledge in MS Excel is a plus, but not required
Knowledge in SQL is a plus, but not required
Ability to work within a team-oriented environment
Strong skills in problem solving
Strong attention to detail
Strong organizational skills and ability to prioritize multiple tasks
Work Location & Schedule:
Will work on a Traditional Shift Schedule (8:30 AM to 5:30 PM, PHT)
Amenable to work beyond traditional working hours/days as required by the business.
Must be willing to work onsite five (5) days a week for the first two (2) months. After this period, a hybrid set-up (3 days onsite, 2 days remote) may be offered based on performance and manager’s assessment.
#LI-MCG95
#ENTRYLEVEL
#OTHERS
#ANALYST
What You Can Expect from Us
At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.
Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.
Let’s empower, collaborate, and inspire.
Let’s be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.
Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance’s actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients’ evolving portfolio, fiduciary, and stewardship requirements.
Visit our website: https://www.issgovernance.com
View additional open roles: https://www.issgovernance.com/join-the-iss-team/
Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
Top Skills
What We Do
Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.
