Junior Credit Controller

We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them.
 

This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe.
 

Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life.
 

We’ve honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world.
 

Places where life happens. Where businesses grow. And where cities are defined.
 

LOCATION
 

This role is based in London Victoria, and offers hybrid working, with majority of the working week in the office. We recommend discussing arrangements with the hiring manager.

THE TEAM
 

You will be a part of Credit Control team.

You’ll join a close-knit Credit Control team of six, led by the Head of Credit Control, within our wider Group Finance function. The team also plays an important role in supporting colleagues across Asset Management, Legal and Commercial Finance, giving you exposure to different areas of the business and the opportunity to build valuable relationships.

THE ROLE

• To support the credit control activity for a portfolio of Retail and Office properties, helping to maintain tenant ledgers and prepare tenant statements and reconciliations under guidance from more experienced members of the team.
• Salary: Competitive
   

PRINCIPLE ACCOUNTABILITIES

• Assist with chasing outstanding arrears on tenant ledgers, escalating more complex queries where required
• Help reconcile tenant and customer accounts to ensure information is accurate and up to date
• Prepare and issue tenant statements with support from the wider Credit Control team
• Contribute to arrears reporting by collating information and providing basic commentary for review
• Identify potential bad debt items and escalate them to the appropriate team member for review and approval
• Support the processing of approved bad debt write offs, ensuring records are accurately updated
• Attend portfolio arrears meetings where required, preparing notes and actions for follow up
• Assist with gathering information needed for bad debt provision calculations
• Support liaison with internal teams and external parties on insolvency-related matters, escalating queries as appropriate
• Help coordinate information for collection agents or solicitors when instructed by senior team members

ESSENTIAL CRITERIA

Communicating Effectively - Good communication skills and confidence working with colleagues, tenants and customers
 

Planning & Managing Work - Good organisational skills, attention to detail and the ability to manage routine tasks and deadlines with support
 

Customer Service – A positive, team-focused approach and willingness to learn

This is a great opportunity to join a supportive, sector-leading credit control team at a FTSE 100 company. As this is a junior role, we do not expect prior experience; full training and support will be provided to help you develop in the role.

At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.

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