We're Creative Fabrica, a fast-scaling tech start-up from Amsterdam.
Our mission
Enable creativity by giving access to everything related to the creative process: inspiration, learning, creating, and sharing. The ‘Creative Inspiration Flywheel’
This creates a self-sustaining community that lives within the Creative Fabrica ecosystem.
We launched in 2016 as a marketplace for fonts with a subscription service. In the last 8 years, we have been through tremendous growth, and we're just getting started!
We have scaled to 50 million+ monthly page views, 8 million+ registrations, over 22 million listed products, and 22000+ active designers.
Our focus is to create a platform for designers that enables them to offer exceptional high-quality content. We make their products searchable in unique ways. This allows our customers to speed up their workflow, allowing them to focus on what they love most: Creating.
Please note: This is an entry-level, on-site position in Amsterdam
Why we need you:
As a Junior Content & Community Coordinator, you will help maintain and elevate the quality of our digital design assets while ensuring an outstanding experience for our clients. In this role, you’ll be responsible for organising, reviewing, and uploading a broad range of digital assets, maintaining their quality, and ensuring they meet established standards. In addition, you’ll provide exceptional customer support, responding to inquiries and facilitating a positive user experience. Your contributions will help shape the platform and strengthen relationships within its growing community
Here is what you will be doing:
- Organizing, curating, and uploading high-quality digital assets (fonts, graphics, crafting resources)
- Maintain and update published content to ensure accuracy and relevance
- Contribute to developing and refining scalable workflows
- Collaborate with internal teams to ensure a seamless user experience on the platform
- Respond to client inquiries via email or other communication channels, ensuring timely and professional resolution
- Gather and forward feedback from customers for content and platform improvements
- Support team onboarding, including freelancers if applicable, ensuring clear communication and training.
- Assist in tracking and reporting on team performance, including key metrics (e.g., client satisfaction, content quality)
You need these qualifications:
- A minimum of 1-2 years of experience in administrative roles, preferably in content coordination, customer service, or related.
- Strong technical skills; proficiency in tools such as Google Sheets/Excel, familiarity with customer support platforms, and crafting tools or editing software.
- Strong communication skills (written and verbal) in English.
- Proven ability to manage multiple tasks while maintaining high attention to detail.
- Data-driven approach with an ability to translate insights into action.
- Growth mindset: Open to feedback and proactive in seeking learning opportunities.
- Problem-solving: Ability to think critically and provide innovative solutions.
- Team player: Collaborative with a positive, adaptable attitude.
It would be nice if you:
- Have a passion for crafting and digital design.
We would also like to offer you:
- Lunch: On days you work in the office a warm fresh lunch will be provided for you.
- 30 ‘focus days’ where you can work remotely.
- 24 days of paid vacation per year + public holidays.
- Travel Allowance, if you live more than 10 KM from the office.
- Company pension plan.
- CF Library
- Company events and overseas trips!
- New Joiner Swag Pack!
Is this you?
Get in touch! We'd love to speak to you.
You can apply by clicking the "Apply now" button.
Creative Fabrica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What We Do
We are Creative Fabrica. A fast scaling start-up from Amsterdam. We are developing the e-commerce platform of the future. On top of that, we build and maintain a social network, tools for creators to manage their digital assets, CF Fans - an all-in-one platform for creators to manage their followers, CF Classes - online classes from experienced designers and crafters, and many more! Our focus is to have designers on board that offer exceptional high-quality content and make their products searchable in unique ways. This allows our customers to speed up their workflow, allowing them to focus on what they love most: Creating
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