We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the right brands and retailers.
Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact. Want to shape the destinations people rely on to shop with confidence? Keep reading.
This is a remote, part-time role (30h per week) and includes weekend/holiday shifts.
We are looking for a Junior Community Support Specialist (Part Time) to provide assistance to the thriving Pepper.pl community. You’re cool-headed, empathetic, and pragmatic and can demonstrate your ability to solve tricky or sensitive situations, and you fully understand the subjective nature of online community management. You enjoy working with colleagues but aren’t afraid of self-management and working independently. You ideally have experience moderating a forum or online community coupled with a customer service background; you’re friendly and fair and handle stressful situations well. Are you ready to support the PLs biggest shopping community?
Our Benefits:At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:
- A culture that values personal and professional development, with internal mobility opportunities.
- A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
- 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
- A flexible hybrid working scheme to balance work and life.
- Access to a learning budget and internal training to help you grow in your role.
- Mental health coaching to support your well-being.
- Regular global and local get-togethers to celebrate successes and build connections.
- The possibility of taking a sabbatical after three years with the company.
- A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.
*These are global benefits that apply to all employees, with additional local perks based on your location.
Responsibilities:- Dealing with questions and queries in a friendly, balanced way.
- Moderating user-generated content posted on pepper.pl (deals, comments, etc.) based on community rules and guidelines.
- Mediate discussions and disputes within the community, ensuring that interactions remain respectful and constructive.
- Promote engagement and participation within the community.
- Helping with weekend shifts as a part-time employee.
- You are passionate about deals.
- You are focused, friendly, and can remain calm in stressful situations.
- You pride yourself on your problem-solving capabilities.
- You work well as part of a team.
- You have great time management skills and can demonstrate your ability to prioritize.
- Fluent in English, and Polish speaker
- TA Call: Meet one of our Talent Experts and get to know Atolls better.
- Technical Round: Focus on the technical aspects of the role (Through a Live Case), and meet your potential manager.
- Final Round: Meet other Atollians 🏝️
It varies from 1 to 3 interviews
*Some processes might slightly change according to needs
Ready to apply?Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster.
We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.
*Portfolios, writing samples, or certifications may be requested based on the role.
#LI-CT1
At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
Skills Required
- Fluent in English and Polish
- Availability for part-time (30h/week) including weekend and holiday shifts
- Experience moderating forums or online communities and customer service background
- Ability to moderate content and enforce community rules, mediate disputes
- Ability to remain calm under stress and handle sensitive situations
- Strong problem-solving capabilities
- Good time management, prioritization, and self-management skills
- Teamwork and strong interpersonal skills (friendly, fair)
- Passion for deals and the shopping community
What We Do
Atolls is Europe’s largest shopping engagement platform with an international footprint in more than 20 markets. We provide people with access to the best savings, cashback, deals, product inspiration, and reviews. Our shopping destinations help millions of consumers spend online with confidence.
