Junior Collector Analyst

What you will do

• Reduce past due balances on assigned portfolio including medium and small customer accounts

• Analyze aging reports to determine customer call priorities

• Communicate effectively with customers with past due accounts via phone calls and emails

• Provide account statements, invoice copies, account analysis, and account reconciliations to customers as requested

• Provide clear and concise notes for customer interactions

• Work on month end closing activities as assigned

• Perform other duties as assigned

What experience you need 

• English B2/C1

• 1-2 years of Customer Service experience

• High school diploma

• 1 year of excel experience

What could set you apart

• Collections or Accounts Receivable experience

• Proficient with Oracle

• Analytical and problem solving skills

• Outstanding organizational skills and attention to detail

• Excellent written and verbal communication skills

• Ability to handle difficult customer interactions in a professional and positive manner

Primary Location:

CRI-Heredia

Function:

Function - Accounting

Schedule:

Full time