About IIDE
IIDE is India’s leading digital business school, offering programs in digital marketing, AI, and business. With a focus on practical, experiential learning, we help students and professionals build future-ready careers. Backed by 500,000+ learners and industry experts, we have campuses in Mumbai and Delhi and a growing global presence.
Key Responsibilities:
- Analyze existing business processes and identify opportunities for automation and optimization
- Build and manage workflows on CRM applications (Zoho CRM, Leadsquared, Salesforce or similar platforms)
- Develop and maintain automations using tools like Make (Integromat), n8n, or similar platforms
- Work on data flow between systems using APIs, webhooks, and integrations
- Create and maintain dashboards and reports using Zoho Analytics or Lookerstudio
- Ensure data accuracy, consistency, and reliability across systems
- Collaborate with cross-functional teams (Sales, Marketing, Operations) to gather requirements and implement solutions
- Troubleshoot automation failures and system issues proactively
- Document workflows, automations, and reporting structures
Required Skills & Qualifications:
- 1 - 2 years of experience with CRMs (Zoho CRM, Leadsquared, Salesforce or similar platforms)
- Hands-on experience with at least one automation tool (Make, n8n, Zapier, or similar)
- Working knowledge of Lookerstudio, Zoho Analytics or similar platforms for dashboarding and reporting
- Basic understanding of APIs, webhooks, and system integrations
- Familiarity with Deluge or SQL scripting (basic level preferred)
- Strong analytical and problem-solving skills
- Good communication and stakeholder management skills
Good to Have:
- Experience in CRM workflows, lead lifecycle management, and marketing/sales automation.
- Exposure to database concepts and data structuring
- Understanding of event tracking or user journey mapping
Key Traits:
- Structured and process-oriented thinking
- Strong attention to detail
- Proactive ownership and execution mindset
- Willingness to learn and adapt quickly
What Youll Gain:
- Hands-on experience in building scalable automation systems
- Exposure to cross-functional business processes
- Opportunity to work on real-world integrations and reporting systems
- High ownership and growth in a systems-driven environment
Skills Required
- 1–2 years of experience with CRMs such as Zoho CRM, LeadSquared, Salesforce, or similar platforms
- Hands-on experience with at least one automation tool such as Make, n8n, Zapier, or similar
- Working knowledge of Looker Studio, Zoho Analytics, or similar dashboarding and reporting platforms
- Basic understanding of APIs, webhooks, and system integrations
- Familiarity with Deluge or SQL scripting
- Strong analytical and problem-solving skills
- Good communication and stakeholder management skills
- Experience with CRM workflows, lead lifecycle management, and marketing or sales automation
- Exposure to database concepts and data structuring
- Understanding of event tracking or user journey mapping
What We Do
IIDE is a digital-first business school focused on preparing India’s next generation of digital and business leaders. It offers digital marketing programs, undergraduate business education, and AI-focused certifications for students, graduates, working professionals, career switchers, and entrepreneurs. Through online learning and campus experiences in Mumbai, Delhi, and Nepal, IIDE combines practical, industry-led education with career and entrepreneurship outcomes.
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