YOUR RESPONSIBILITIES WILL INCLUDE
1. Requirement Elicitation and Analysis
• Support in conducting requirement surveys based on project and client specifications.
• Assist in client discussions to understand core business needs.
• Contribute to analyzing and documenting current operational pain points.
2. Solution Development and Documentation
• Collaborate with project development teams to create preliminary solutions.
• Utilize tools such as Mock-ups, Design diagrams, etc., to illustrate proposed solutions.
• Support in Producing and finalizing comprehensive Functional Specification (FS) documents.
3. Project Facilitation
• Participate in project development activities, including liaising with design teams for product interface design.
• Assist in articulating project logic to development engineers and system architects.
• Support test engineers in executing system tests per requirement documents.
4. Document Preparation
• Co-author Use Cases, User Guides, and other project-related documentation in collaboration with project team members.
5. Client Engagement and Post-Implementation Support
• Assist clients in conducting user acceptance tests.
• Contribute to facilitating smooth transition processes for new and existing systems postimplementation.
• Assist in conducting user training sessions as necessary.
JOB REQUIREMENTS
• Bachelor's degree or higher, preferably in computer science, software engineering, or related fields. Alternatively, a degree in English and/or Chinese with exceptional spoken proficiency is a plus.
• Chinese speaker is preferred even if no previous experience.
• Proficiency in English, with exceptional listening, speaking, reading, and writing skills. Prior experience in overseas study or work is advantageous.
• Proficient in office automation tools, including Microsoft Office and Miro.
• Strong interpersonal and teamwork skills, with the ability to manage concurrent tasks effectively.
• Strong analytical, communication, and learning abilities, enabling quick comprehension and exploration of client requirements.
WORK LOCATION 18th floor, 19th floor, 65 Hai Phong, Thach Thang ward, Hai Chau district, Da Nang
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
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What We Do
Collaborate with Confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. Over 17,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
Why Work With Us
AvePoint is committed on talent development via internal mobility, mentoring, & continued learning so that each person can make an impact & feel recognized. As a newly public company, we are energetic & passionate about our continued growth and how each person has a role in that, so we can go further, together.
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