Junior Business Analyst

Posted 3 Days Ago
Be an Early Applicant
Dubai, ARE
In-Office
Junior
HR Tech • Professional Services • Consulting
The Role
Analyzes banking operations, customer service metrics, and process performance. Gathers business requirements, documents workflows, prepares Excel reports and dashboards, identifies trends and bottlenecks, and supports user testing and process-improvement initiatives while maintaining confidentiality and regulatory controls.
Summary Generated by Built In

Industry / Sector: Banking & Financial Services
Location: Dubai, United Arab Emirates
Experience: Entry level – recent graduates and final-year students
Academic background: Management, Finance, Business Information Systems
Employment type: Full-time
Work arrangement: On-site, Dubai
Salary: Negotiable, depending on experience

About the opportunity

Our client in the Banking & Financial Services sector is searching for a Junior Business Analyst based in Dubai. The successful candidate will contribute to branch and digital banking performance, service quality and operational controls.

Role overview

Analyse banking operations, customer service metrics and process performance while respecting confidentiality and regulatory controls.

Key responsibilities
  • Gather business requirements and document existing workflows.
  • Prepare Excel-based performance reports and basic dashboards.
  • Analyse trends, exceptions and operational bottlenecks.
  • Support user testing and process-improvement initiatives.
Qualifications & skills
  • Bachelor's degree in Business, Finance or Information Systems.
  • Proficiency in Excel and structured problem solving.
  • Exposure to Power BI, SQL or process mapping is desirable.
  • Clear written communication and attention to detail.
Who can apply

Recent graduates or final-year students able to meet the role's start-date and employment requirements. Relevant internships, university projects and extracurricular experience are welcome. Applications from other relevant academic disciplines will also be considered.

What we offer
  • Career development and professional growth opportunities within an established organisation in the sector.
  • Exposure to a dynamic, international and multicultural work environment.
How to apply

Apply via this page or send your CV to [email protected], indicating your graduation date, earliest availability and interest in the Banking & Financial Services sector.


Skills Required

  • Bachelor’s degree in Business, Finance, Information Systems, or another relevant discipline
  • Proficiency in Microsoft Excel
  • Structured problem-solving skills
  • Clear written communication
  • Attention to detail
  • Exposure to Power BI
  • Exposure to SQL
  • Exposure to process mapping
  • Recent graduate or final-year student able to meet start-date and employment requirements
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The Company
24 Employees
Year Founded: 2010

What We Do

Global Human Capital Group is a Dubai-headquartered international HR consulting and executive-search firm serving organizations across the GCC, Europe and global markets. It provides senior-level executive and board search, middle-management and specialist recruitment, and organizational advisory, using senior-led expertise and proprietary research. Its talent solutions span sectors including technology, healthcare, pharmaceuticals, energy, finance and infrastructure, with a boutique, human-centric and data-informed approach focused on leadership hiring and organizational needs.

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