Summary
The Junior Billing Analyst will be a member of the Finance & Accounting team and report to the Finance Operation Manager. They will be responsible for assisting the rest of the billing team with monthly customer invoicing, manual submission of invoices to customer portals, recording cash receipts, monitoring the billing mailbox and responding to customer inquiries, reviewing sales contracts and inputting price plans into the billing system. They will be a stakeholder in all TeleSign’s Financial Systems and act as liaison between Finance and Customer.
Key Responsibilities
- Assist with new account set-up in the billing system
- Assist with assigning and updating customers' price lists
- Assist with monthly customer invoicing and manual invoice submissions
- Assist with invoice dispute resolution
- Process monthly credit card payments and refunds
- Record daily cash receipts and sales adjustments
- Respond to customer inquiries regarding any billing-related concerns
- Act as liaison between Finance and Customer, involving Customer Success and Sales teams as needed
- Assist with ad hoc projects including process improvements and documentation
Essential Requirements
- Bachelor’s degree or equivalent experience in finance/accounting
- Excellent English written and spoken communication skills
- Must be highly organized, deadline driven and able to prioritize work assignments
- Patience, determination, professional courtesy and consistency when dealing with customers and partners
- Proficiency in MS Office (especially Excel)
Preferred Qualifications
- NetSuite, Salesforce, and/or Stripe experience
- 0-3 year of finance/accounting experience
- Familiarity with Accounting systems from an AR perspective, or financial systems analysis experience
- Good knowledge of electronic billing procedures
We are offering
- Good compensation - Competitive € salary plus benefits package.
- Development opportunities.
- Challenging but also a friendly working environment.
- And much, much more...
About Telesign
Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.
Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.
Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.
Telesign Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Telesign and has not been reviewed or approved by Telesign.
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Healthcare Strength — Healthcare coverage is described as robust, with medical, dental, and vision options alongside company-paid life/AD&D in some listings. Additional programs such as FSA/HSA options and wellness offerings further strengthen the overall health-related package.
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Retirement Support — Retirement support appears to include a 401(k) plan with an employer match, alongside tax-advantaged options like pre-tax and Roth contributions. This combination suggests a reasonably comprehensive approach to long-term savings support.
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Leave & Time Off Breadth — Time-off benefits are positioned as a strength, with unlimited/flexible PTO and additional paid time off categories (e.g., holidays and sick time) frequently listed. Remote/hybrid flexibility is also highlighted as a complementary part of the total rewards experience.
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What We Do
Telesign provides continuous trust to leading global enterprises by connecting, protecting, and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides critical insight into the remaining billions. The company’s powerful AI and extensive data science deliver identity with a unique combination of speed, accuracy, and global reach. Telesign solutions prevent fraud, secure communications, and enable the digital economy by allowing companies and customers to engage with confidence.
Why Work With Us
We exist to make the digital world a more trustworthy place for everyone. At Telesign, experience has taught us the smallest ideas can have the greatest impact on safety and trust. We believe that individuality is your superpower and we invite you to bring your unique talents to help Telesign innovate, get things done, and defend the digital world.
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