The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.
The Benefits & HR Specialist will provide administrative and clerical support to the HR department, with a focus on employee benefits administration, onboarding, and general HR operations. This role ensures the smooth delivery of benefit programs, supports day-to-day HR activities, assists with recruiting and onboarding efforts, and responds to employee inquiries to provide timely and accurate service. The Benefits & HR Specialist reports directly to the Vice President of People & Culture.
Key Responsibilities
- Assist with new benefit enrollments, changes, additions, and terminations under the direction of Benefits Administrator.
- Support onboarding and recruiting activities, including scheduling interviews, onboarding materials, and assisting with new hire orientation.
- Support HR team with filing for active and terminated employees.
- Support benefits-related projects, including wellness seminars, health fairs, and employee communications (flyers, emails, etc.).
- Support with updating enrollment materials, benefit communications, and employee benefit folders.
- Provide first-level support to employees regarding benefits questions, claim issues (via phone, email, or in person.)
- Assist with tracking carrier utilization and preparing basic reports (Commuter, Vision, FSA, etc.).
- Provide administrative support for benefits programs, including Leaves of Absence, FMLA, disability claims, and related paperwork.
- Assist with the administrative management of workers’ compensation claims, including initial filing and follow-up.
- Perform general administrative duties such as filing, data entry, and responding to routine benefits- or HR-related requests.
- Assist with Ad hoc special projects.
Qualifications
- Prior HR, Payroll or benefits experience preferred
- Strong attention to detail and organizational skills.
- Ability to handle confidential information with discretion.
- Good written and verbal communication skills.
- Comfortable working with MS Office Suite, HRIS systems (e.g., ADP)
Interested?
Submit your application for review.
Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.
We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
Skills Required
- Prior HR, payroll, or benefits experience
- Strong attention to detail and organizational skills
- Ability to handle confidential information with discretion
- Good written and verbal communication skills
- Comfortable working with MS Office Suite and HRIS systems (e.g., ADP)
What We Do
The Doe Fund's mission is to develop and implement cost-effective, holistic programs that meet the needs of a diverse population working to break the cycles of homelessness, addiction, and criminal recidivism. All of The Doe Fund's programs and innovative business ventures ultimately strive to help homeless and formerly incarcerated individuals achieve permanent self-sufficiency.
