About MUFG Investor Services:
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.
Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
Job DescriptionWe are seeking a highly motivated and analytical individual to join our Global Payments Services team as a Junior Associate Director, Genesis, Global Payment Services. You will play a vital part in ensuring the smooth and efficient operation of our Global Payments function, whilst having a lasting impact by playing a key role in several strategic global initiatives.
You Will:
Payment Processing
- Be responsible for the accurate input, approval and processing of payments in accordance with established procedures
- Investigate and resolve payment discrepancies and errors promptly and accurately.
- Liaise with clients, investment managers, vendors and other stakeholders to ensure timely and accurate processing of client payments.
- Work with internal teams, such as Treasury, Banking Operations and Client Operations to ensure that all deliverables are met.
- Ensure adherence to internal control policies and procedures.
- Analyse payment and query data to identify trends and opportunities for improvement.
Leadership
- Act as escalation point for team.
- Deputize for Manager when required, ensuring that work is fairly allocated across the team.
- Ensure critical issues are escalated in a timely manner to senior stakeholders.
- Represent local team on global projects, and lead workstreams of projects.
Continuous Improvement
- Identify opportunities to improve the efficiency, accuracy and security of payment processes.
- Develop and implement process improvements.
- Ensure that procedures are up to date, and in line with firm standards.
- Stay informed of industry best practices and regulatory updates as they pertain to payments.
- Analyse opportunities for improvement within the overall payment process
Ad hoc:
- Actively participate in the development and implementation of new systems and processes related to payments.
- Collaborate with cross-functional teams to contribute to product development initiatives to optimize payment processing and client experience.
- Assist with other ad-hoc tasks (e.g. audit requests) as required.
You Have:
- A post-secondary education with a concentration in finance, accounting or related fields.
- Strong computer skills with working knowledge of Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.
- A basic understanding of fund administration industry.
- A strong understanding of global payment processes, and familiarity with payment systems and online banking platforms
- Knowledge of Swift Payment processing, including payment formatting and field definitions a distinct advantage.
- Experience of implementing process improvements is advantageous
Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.
We’re in 17 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
MUFG is an equal opportunity employer.
Skills Required
- Post-secondary education in finance, accounting, or related field
- Strong computer skills with working knowledge of Microsoft Office products
- Proficiency with Microsoft Excel
- Basic understanding of the fund administration industry
- Strong understanding of global payment processes and familiarity with payment systems and online banking platforms
- Knowledge of SWIFT payment processing, including payment formatting and field definitions
- Experience implementing process improvements
MUFG Investor Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MUFG Investor Services and has not been reviewed or approved by MUFG Investor Services.
-
Healthcare Strength — Comprehensive medical, dental, and vision coverage alongside dedicated mental‑health support is part of the package. U.S. plan depth is indicated by multiple carrier options and other standard large‑employer elements.
-
Leave & Time Off Breadth — Generous PTO in some locations and a wide range of family and caregiving leaves (maternity, parental, adoptive, carer) are emphasized. Paid volunteer days and hybrid/flexible work further support time off and balance.
-
Strong & Reliable Incentives — Bonus potential is present, with references to a “nice bonus” and performance‑linked bonuses as part of total rewards. These incentives can meaningfully supplement cash compensation for some roles.
MUFG Investor Services Insights
What We Do
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more. Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale. To learn more, visit us at www.mufg-investorservices.com.
