Company Description
Wunderdogs is an independent creative agency with a growing (10+) distributed team across the U.S. and Europe. We provide beginning-to-end design, production and strategy services to forward thinking brands in the technology space, from startups to established companies.
From one-off-digital projects to full website designs, no two Wunderdogs projects are the same: if you’re a creative administrator who enjoys variety in what you do, the diverse nature of our work is sure to keep you on your toes.
We are looking for a Junior Account Manager who is based in Latin America and can work remotely.
Job Description
Junior Account Manager position with Wunderdogs combines both Project and Account Management skills; this role is responsible for forging successful internal and external relationships, and maintaining our smaller accounts — alongside our creative and admin team — through thoughtful and solution-based project leading ensuring that clients experience exemplary service and outcomes.
Your key day-to-day responsibilities will include:
• Owning a portfolio of current small- and medium-size client accounts. Continually build on understanding and uncovering business goals, then work with Wunderdogs project teams to first inform, then guide strategic and tactical planning and production aligned to those needs and our strengths.
• Support and grow client relationships via regular check-ins and collaboration with client and production teams; Complete all related deliverables necessary to ensure outstanding client service in a timely and insightful manner (e-mails, calls, video conferencing).
• Prepare thorough and persuasive emails, SOWs, and other documents to drive client buy-in.
• Negotiate client goals, constraints, and Wunderdogs resourcing and delivery standards to create detailed project plans that set Wunderdogs and its clients up for success.
• Maintain accurate, timely, and complete documentation for deals, client relationships, and projects.
We’re looking for someone who does not shy away from a challenge and is comfortable working to tight deadlines when required. We expect all Wunderdogs managers to be confident owning projects end-to-end, which includes presenting work to and taking questions from clients, therefore the ability to understand and interpret client needs correctly is vital.
You will be joining us during an exciting time and will be working on multiple projects simultaneously, often for different clients. Our team is entrepreneurial, smart, hard working and fun - Wunderdogs is a challenging yet very rewarding workplace, one where your effort and passion can make a real difference to our clients.
Qualifications
- Comfortable juggling multiple competing priorities and thrive in the fast-pace environment
- At least 1-2 years of experience working in an agency -- account management or project management position
- Experience delivering, defending and passing feedback for design and web projects
- Outstanding written and verbal communication (English)
- Comfortable with remote collaboration, including video chat, and remote collaboration tools like Google Docs and Slack
- Outstanding collaboration and consensus building skills, working with internal and external stakeholders and cross-functional teams
- Willingness to take initiative and help with a variety of account service tasks
- Ability to work at least 4-5 business hours in Pacific Standard Time
- Interest in design, technology, innovation and digital trends
Additional Information
The Perks
• Diverse team (team members are based in San Francisco, Seattle, Sao-Paolo, Istanbul, Moscow, London, Edinburgh)
• Interesting projects from all over the globe
• Project-based bonuses
• Fully remote (traveling is encouraged)
• Highly cooperative team that encourages professional growth and self-development
• Salary is commensurate with experience and market rate at candidate's location
To be considered, send your cover letter, CV, case studies, portfolio, references and any supporting materials to woof[at]wunderdogs.co with a title "Junior Account Manager Candidate"
What We Do
Launched by former VC’s, Wunderdogs is a brand consultancy and digital studio with a commitment to help high growth companies prepare for launch, scale and sustainable growth. We elevate creative thinking from what’s possible to what’s actionable, working with founders and global companies as an extension of their team on their way to: Strategy Define your path - we establish differentiation and connection through focussed discovery, smart strategic foundations and actionable messaging frameworks. Pitch Decks Achieve a compelling narrative - we create inspiring and compelling pitch decks that tell your story, articulate your value and get you noticed. Visual Identity Cut through the crowd - we construct industry leading visual identities and extensive branding systems that guide consistent and distinctive brand execution. Naming Identify character - we develop unique and authentic names that create differentiation and shape the basis for brand communication. Digital and Product Forge customer value - we build digital platforms that give your brand presence in the world through bespoke, best in class user experiences and connection opportunities. Content Creation Reach wider - we plan and execute rich and engaging branded content to build deep, valuable relationships with your audience. Ongoing Support Strengthen impact - we implement ongoing support in content creation, copywriting, design and engineering to help you maintain and build deeper connections. We’d love to connect, explore ways to collaborate and help you on the next step of your journey.
