Junior Account Manager (NL)

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 103 million registered users and 237.000 active partners across 19 countries, have together already saved 373 million meals from going to waste! and we are excited to be looking for an exceptional Junior Account Manager to join the superstar Belgium team at Too Good To Go initially in Ghent, and from February 3, 2025 in Brussels

The Mission

You’ll join our team in our office and will be in close contact with your portfolio of ±1000 independent partners daily. 

By supporting the stores, you ensure they have an amazing experience with Too Good To Go and become real ambassadors of the food waste revolution.

• You are empathetic when communicating with our partner stores on the phone, understand their needs, and guide them toward a collaboration that benefits the stores and Too Good To Go. 
• Through your actions, the partners can incorporate Too Good To Go into their daily business and offer all of their surplus food on the app.
• You find creative ways to get our message across to our partners. The most common ways are phone calls and mail campaigns.
• You develop in-depth knowledge of how Too Good To Go works, work closely with our Independent Sales Team, and maintain a transnational exchange with your colleagues to share best practices
  

Requirements:

• You enjoy providing solutions via Ideally, you bring experience in a client-facing role, such as Sales or B2B Customer Service.
• You demonstrate strong interpersonal and communication skills on the phone."You thrive in working with KPIs and targets, like working towards a goal.
• You are proficient in Dutch and fluent in English. Speaking French is also an advantage.
• You have an eye for detail, you are great at administrative follow-ups.
• You work well both independently and within small teams.
• You have a positive and proactive mindset, ready to adapt to the needs of a fast-growing organisation.
  

Our values:

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we have to offer 

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners, and 1,200+ colleagues across 19 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.

Benefits

• WORK FLEXIBLY: 
• Enjoy hybrid working from our great offices, at home or abroad.
• Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
• Health insurance and pension plans (subject to country of employment).
• Additional days off for significant life events
• CELEBRATE & SOCIALISE
• Regular social events like summer and winter parties.
• Coffee, snacks, and fully-equipped kitchens.
• Get to know our community with a monthly free Surprise Bag
• Paid volunteer time through our Shareback volunteering program
• Women in the Workplace, P.R.I.D.E., People of Colour, and Functionally Diverse Employee Resource Groups 

How to apply

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media to get a good overview of Too Good To Go.
• Submit your CV and Cover letter in English/Dutch
• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

A Movement for Everyone

We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.

We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know

Job Ref: #LI-RS1